Driver Manager

Company Overview

At Dedicated Logistics, LLC (DLI), we offer high-quality transportation services to businesses in the Midwest, the East Coast, and throughout the United States. We specialize in regional, dedicated, and specialized fleets. DLI maintains its reputation for delivering top-notch work, industry leadership, and excellent customer service. Our values are rooted in a culture of safety, quality, service, integrity, and respect.

Job Overview

The Driver Manager is responsible for overseeing and coordinating the daily activities of assigned drivers to maximize productivity, ensure on-time service, and maintain compliance with safety and regulatory requirements. This role serves as the primary point of contact for drivers, supporting their success while delivering excellent service to customers.

Duties and Responsibilities

• Books freight from customers and assigns load for drivers.
• Ensure that revenue goals are being met.
• Monitor, track, and communicate with drivers throughout the day via phone, GPS systems and other tools.
• Ensure on-time delivery (OTD) performance and proactively address service disruptions
• Track and locate missing paperwork and ensure all documentation is completed accurately
• Communicate schedules, expectations, and updates clearly to drivers
• Serve as the primary liaison between drivers and customers. Builds and maintains relationship with customer base.
• Address driver concerns, payroll inquiries, and operational issues in a timely manner
• Promote a positive, productive relationship with drivers to support retention and engagement
• Promote a strong safety culture and ensure compliance with DOT and Hours of Service (HOS) regulations
• Monitor driver hours to prevent violations and ensure safe operations
• Coordinate with safety and maintenance teams regarding equipment issues, delays, or breakdowns
• Audit, review, and approve driver timecards and payroll data
• Maintain payroll records, spreadsheets, and supporting documentation
• Resolve payroll discrepancies and respond to driver pay inquiries
• Manage vacation requests and payroll compliance
• Accurately document service issues and operational updates in systems (e.g., TMW)

Qualifications

• Proven experience in road transportation operations, fleet management, or logistics coordination.
• Strong knowledge of transportation planning, shipping & receiving procedures, and supply chain fundamentals.
• Proficiency in Microsoft Office suite and vehicle dispatch software; familiarity with TMW.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Exceptional communication skills
• Understanding of DOT regulations and safety standards related to freight transport.

Join us as a Driver Manager to lead our fleet with enthusiasm and precision! Your dedication will directly impact our ability to deliver outstanding service while fostering a positive environment for drivers and team members alike.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $60,000 - $70,000