Installation Technician

Dedicated Fleet Services in Chillicothe is seeking a talented individual to take on our Installation Technician role! This position is ideal for those with related experience, effective communication skills, and supervisory skills. Excellent Benefits offered. This is a great opportunity to join a high performing team within a growing and successful dealer group!

Summary:    
The Installation Technician is responsible for installing specialized components and systems on new Class 8 trucks. This role involves precise mechanical and electrical work, including mounting, wiring, and configuring aftermarket or OEM equipment such as lighting systems, safety devices, brackets, and structural assemblies. Technicians may also perform light fabrication and welding tasks to ensure secure and compliant installations. 

Responsibilities:

• Perform quality work checks to ensure the product meets quality standards
• Identify product defects and complete appropriate documentation when defects are identified
• Writes up on the repair order an accurate, clear, and detailed description of installations or inspections completed 
• Perform all work in accordance with quality standards and established safety procedures
• Prioritize workflow through effective communication with management staff
• Maintain a clean and safe work area

Duties:

• Install specialized equipment and modifications onto medium and heavy duty trucks according to customer specifications
• Perform pre delivery inspections
• Lay out new upfits for new customers
• Obtains supervisor permission to complete diagnosed repairs and/or add additional repairs to a repair
• Communicates with parts department personnel to obtain or order the parts necessary to repair vehicles
• Performs road test on customer vehicles to assist in problem isolation or to verify repair procedure
• Tracks and charges clocked hours to the proper corresponding Repair Order operation
• Writes up on the repair order an accurate, clear, and detailed description of installations or inspections completed 
• Interacts with customers in a professional and positive manner
• Assists other technicians with installation procedures as needed
• All other duties as assigned

Education, Skills, Experience:

• Formal technical training degree, certificate or diploma or equivalent work experience
• Personal tool inventory to allow for the completion of job duties and assignments
• Effective written and oral communication skills
• Ability to weld is a plus, but not required
• Ability to read and interpret shop repair order forms, repair manuals, electrical schematics, and various other technical bulletins
• Ability to use computer keyboard and Windows basics

Work Environment, Physical Demands

• Ability to sit, stand, bend, kneel, stoop and lift/move up to 50lbs. on a regular basis and occasional lifting of up to 100 pounds
• Ability to work in an environment to include 8–12-hour days, overtime hours as needed with frequent exposure to weather conditions, vehicle and tool noise, and hazardous materials to include fuel, oil, grease, and cleaning solutions, dust from sanding and possible paint fumes

CSM Job Standards Accountabilities: 
Customer Focus: Actively looking for ways to identify customer needs. Then efficiently and effectively addressing those needs.
Communication - Visual and Verbal: Listening, speaking, and signaling so others can understand.  Communicate in spoken English well enough to be understood by others.  
Teamwork: Working cooperatively in a professional demeanor to complete work assignments.
Health, Safety, and Security:  Recognize and mitigate safety hazards including hazardous materials, environmental hazards, and accident conditions on a construction site.  Follow appropriate security procedures.
Scheduling and Coordinating:  Making arrangements that fulfill all requirements as efficiently and economically as possible.
Problem Solving/Decision-making: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.
Adaptability and Lifelong Learning: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.