Scheduling Coordinator

Job Posting: Scheduling Coordinator

Company: DediCare Solutions LLC
Location: In-Office (On-Call Weekends Required)
Schedule: Full-Time
Reports To: President
Position Summary

About DediCare Solutions

DediCare Solutions is committed to delivering high-quality, compassionate care while supporting our caregivers and staff through strong systems, accountability, and teamwork. We value professionalism, reliability, and individuals who take pride in ensuring exceptional care coordination.

DediCare Solutions is seeking a highly organized, dependable, and detail-oriented Scheduling Coordinator to manage caregiver and client schedules in a fast-paced private-duty healthcare environment. This is an in-office position with required on-call weekend rotation and potential to work in the field with clients when needed.

This role is critical to daily operations and requires strong decision-making skills, professionalism, and the ability to remain calm under pressure.

Key Responsibilities

· Create, manage, and maintain daily, weekly, and long-term caregiver schedules

· Ensure all shifts are fully staffed in accordance with care plans.

· Respond promptly to call-offs, emergencies, and last-minute scheduling changes

· Participate in on-call weekend rotation to address urgent staffing needs

· Communicate clearly and professionally with caregivers, clients, families, and internal leadership

· Coordinate coverage using established staffing protocols

· Track availability, time off, call-offs, and shift changes accurately

· Document scheduling actions and communications consistently and thoroughly

· Collaborate with clinical and administrative teams to support quality care delivery

· Work shifts in the field with clients as needed.

· Maintain confidentiality and comply with HIPAA and company policies

Required Qualifications

· High school diploma or equivalent (Associate’s degree preferred)

· Minimum 1–2 years of scheduling experience, preferably in healthcare, home care, or private duty services

· Home Health Aide experience a plus.

· Strong organizational and time-management skills

· Ability to work independently

· Ability to multitask and prioritize in a high-volume environment

· Excellent verbal and written communication skills

· Proficiency with scheduling software (training provided) and Microsoft Office

· Reliable attendance and dependability are essential

· Ability to work in-office and participate in on-call weekend coverage

What We Offer

· Starting at $16/hour

· Paid time off and holidays

Equal Employment Opportunity (EEOC) Statement

DediCare Solutions is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws. All employment decisions are based on business needs, job requirements, and individual qualifications.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Disability insurance
• Employee discount
• Flexible schedule
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person