Inside Sales

Company Overview

Decks & Docks Lumber Company is a leading distributor of marine construction and outdoor living supplies, with more than 60 locations across 28 states. We supply lumber, piling, seawall materials, and dock accessories to homeowners, contractors, marinas, and communities across the country. Our team takes pride in providing knowledgeable service, dependable support, and quality materials that help our customers get the job done.

About the Position

This is a seasonal full-time position with the potential to be a permanent full-time position after a few months. We are seeking a dependable, detail-oriented Inside Sales Associate to join our team. In this position, you will assist customers, prepare quotes, process orders, and coordinate with branch team members to ensure accurate and timely service.

You will also build relationships with existing customers, identify sales opportunities, and help grow the branch’s business. This role is a good fit for someone who enjoys working with people, managing multiple priorities, and taking ownership of customer needs from the initial inquiry through order completion.

Responsibilities

• Assist customers in person, by phone, and by email with product questions, pricing, availability, and orders.
• Build and maintain relationships with contractors and other customers through responsive service and regular follow-up.
• Make outbound sales calls, follow up on quotes, and identify opportunities to secure new business and grow existing accounts.
• Prepare accurate quotes, enter sales orders, and process sales tickets and invoices using BisTrack.
• Verify product details, quantities, pricing, and delivery information to help prevent order errors.
• Coordinate with yard, warehouse, and delivery team members to keep orders moving efficiently and communicate updates to customers.
• Work with vendors and branch team members to confirm product availability and resolve customer or order concerns.
• Assist with inventory verification, including checking materials in the yard or warehouse when needed.
• Help maintain an organized customer service area and product displays.

Qualifications

• Strong customer service, communication, and relationship-building skills.
• Attention to detail and the ability to manage multiple customer requests in a busy branch environment.
• Comfort communicating with customers and vendors by phone, email, and in person.
• Basic computer proficiency and a willingness to learn BisTrack and our product offerings.
• Initiative, dependable attendance, and a commitment to following through on customer needs.
• Ability to work collaboratively with sales, yard, warehouse, and delivery teams.

Preferred Experience

• Inside sales or customer service experience.
• Experience with lumber, building materials, or marine construction products.
• Familiarity with BisTrack or another ERP or order management system.
• Experience with inventory control or order fulfillment.

Benefits

Eligible employees receive the following benefits, subject to applicable waiting periods and plan terms:

• Health, dental, vision, and life insurance.
• 401(k) retirement plan.
• Paid holidays and paid time off.

Why Join Decks & Docks?

Join a growing company where your service, accuracy, and initiative make a direct impact on customers and branch success. We offer a collaborative team environment and opportunities to develop your product knowledge, sales skills, and career.

Apply today to join the Decks & Docks team.

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Order entry: 2 years (Preferred)
• Sales: 2 years (Required)
• Building Materials: 2 years (Preferred)
• Inside sales: 2 years (Required)

Ability to Commute:

• Big Pine Key, FL 33043 (Required)

Work Location: In person

Salary : $25