What are the responsibilities and job description for the Fulfillment Supervisor position at Deckers?
General nature of position:
Supervise and coordinate the fulfillment activities within all departments for the Caja & order fulfillmentsystems, pick, packing, and decant stations. This includes, but is not limited to, ensuring communication with all fulfillments key staff, proper distribution ofworkflow, pack wave management withinHigh JumpExotec, WMS, and Pyramid WCS, a solid understanding of priority cut off for all channels, strict adherence to departmental policies and the timely processing to accommodate
SLA requirements, ability tomonitorOPT report for fulfillment with a solid understanding of open workload assessment. Act as a resource and support the implementation and execution of the Shortage, Safety and Training Programs.
Assists Ops Manger by identifying work procedures, prepare work schedules and expedite workflow. Plan layout offulfillmentareas.Identifiesspecific employees for special recognition or those who may require coaching, to improve their efficiency and effectiveness.Assures speciallabeling, orother non-routine shipping instructions are followed.Determinesspace requirements and position of shipment in trucks and lays out position of shipment asneeded.
Ensuresthat each employee attends theappropriate orientation, safetytraining& equipmentcertification classes. Under the direction of the Sr. Operations Manager,is responsible forconducting annual performanceevaluations.
Essential functions, include, but not limited to:
% OF TIME
Essential functions, include, but not limited to:
45%
Overseesfulfilling orderactivities to ensure quality, accuracy, completeness, and condition, timing, and quality of shipment.
Examines work for exactness, neatness, & conformance to policies and procedures.
Studiesincoming product,wavesand other records todeterminefulfillmentpriorities, work assignments &fulfillingmethods required to meet shipping schedules.
Conducts weekly meetings as needed to addressfulfillmentgoals, short term and long-range plans, the departmental and individual work schedules, changes affecting shipping policies and procedures, equipmentmaintenanceand safety issues.
Establish shift schedules during special, seasonal, and periodic peak periods and slowdowns.
45%
Trains and advises employees on care and preservation of goods, specifically how to store, pick, pack, and ship; methods and use of equipment in handling storing,maintaining, and shipping stock.
Issues oral and written instructions.
Reportsdiscrepancies (ordering,quantityor quality) to the management.
Solicits information and suggestions on how to specifically improve the distribution system,i.e.receiving, labeling, and scheduling from the DC employees.
10%
Cross training with other departments; supporting other departments as needed, general housekeeping of the department and its surrounding areas
QUALIFICATIONS:Required qualifications neededin order tosuccessfully perform the duties and responsibilities of this position.
Education/Certifications:
High School Diploma or Equivalent
Work Experience:
1 to 2 years' experience with facility maintenance in a medium to large distribution center or manufacturing operation.
1 to 2 years' experience in a leadership role or similar role
Experience using Microsoft Office, particularly Excel, WMS system experience, similar or same supply chain software being used currently at thesite
Experience with automated and manual operations in a distribution center
Skills/Competencies:
Multi-task in afast pacedwork environment that has a strong customer focus.
Work as a team member by interacting and communicating with co-workers and managers in acooperativeconstructive manner.
Proficient understanding of Word, Excel, PowerPoint, and Outlook.
Experience working effectively under the pressure of competing and sometimes conflictingpriorities
Ability to read, analyze and interpret written instructions including safety rules,operatingand maintenance instructions and procedure manuals.
Ability towriteroutine reports andcorrespondence
Ability to present information and respond to questions from groups ofmanagement
Ability to define problems, collect data,establishfacts, and draw validconclusions
Good math skills, ability to add, subtract, multiply and divide in all units ofmeasure
Ability to accurately count physicalgoods
Ability to read, analyze and interpret writteninstruction
Ability to defineproblemscollectsdata,establishfacts.
Ability to read, write, interpret, and communicate in the English Language.
Experience working effectively in complex globalorganizations
PHYSICAL DEMANDS:In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, bend, crouch, talk, hear and or smell. The employeefrequentlyis required towalk, stand, bend, pull, push and occasionally squat, kneel, and climb. The employee must regularly lift, carry, and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Sedentary:Limited activity, no lifting, limitedwalking Moderate:Mostly standing, walking, bending, frequent lifting
Light:Office work, some lifting, considerablewalking Arduous:Heavy lifting, bending, crawling, climbing
The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in:
US - IN Mooresville Distribution CenterIndividual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.
Salary : $28 - $32