What are the responsibilities and job description for the Communications Coordinator position at Deck Creations?
Description:
The goal of the Communications Coordinator is two-fold: 1) engage our customers in a warm, friendly manner and 2) support intra-company operations.
Key Success Factors:
1. Highly Organized - able to distill recurring activities into defined methods
2. Courteous Communicator – communication style is clear, warm, and to the point
3. Solutions Oriented – proactive and follows tasks until complete
Customer Facing Responsibilities:
• Engage customers in a curteous and friendly manner
• Coordinate the drawing of project plans
• Contact customers at project milestones
• Utilize company software for recording customer requests
Intra-Company Responsibilities:
• Maintain status of construction projects in company software
• Facilitate communication between company departments
• Perform office management tasks
• Assist Owner with special projects
General Requirements:
• Demonstrate a positive, pleasant and professional demeanor
• Demonstrate exceptional communication and customer service skills
• Demonstrate strong organizational skills, ability to prioritize workload and work efficiently
• Ability to handle interruptions to work flow
• Ability to receive written or oral instruction
• Ability to work with a variety of individuals
• Ability to listen and respond clearly
• Effectively manages company specific software programs
• Knowledgeable of Microsoft Office suite, including Word, Excel and Outlook
• Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, and copier
This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by their team leader.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
About Us
Deck Creations specializes in transforming outdoor living spaces into personalized retreats. We design and build custom decks, patios, and porches. Deck Creations is a family-owned, Christian, conservative company. We serve our clients, have fun as a team, and are proud to build amazing projects.
Position Location: Greenville, SC