What are the responsibilities and job description for the DevSecOps Engineer position at deciBel Research, Inc.?
deciBel Research has an immediate opening for a DevSecOps Engineer in Huntsville, AL.
Position Description
Service Desk Agent for phenomenology modeling for Core Truth Services tools that support simulations for Missile Defense Agency (MDA).
Responsibilities Include
Bachelor's degree in Systems Engineering, Software Engineering, Computer Science, Electrical Engineering, Physics, Mathematics, or another relevant STEM field required
Experience Requirements
Job Posted by ApplicantPro
Position Description
Service Desk Agent for phenomenology modeling for Core Truth Services tools that support simulations for Missile Defense Agency (MDA).
Responsibilities Include
- Prioritize and respond to service desk tickets
- Track, monitor and document interaction on tickets for timely resolution
- Work with program managers and directors to gather relevant information for timely resolution of tickets
Bachelor's degree in Systems Engineering, Software Engineering, Computer Science, Electrical Engineering, Physics, Mathematics, or another relevant STEM field required
Experience Requirements
- Proficiency in Microsoft Office Products
- Prior Help Desk or Service Desk Experience
- Analytical problem-solving / troubleshooting skills, escalating as appropriate
- Strong understanding of Microsoft Office 365 including SharePoint online, Outlook, Word and Excel
- Experience with trouble ticketing systems such as Atlassian Serivce Desk, Jira and Confluence
- Ability to assist non-technical end users with technical problems
Job Posted by ApplicantPro