ICT Business Process Analyst

Information and Communication Technology Business Process Analyst

The ICT Business Process Analyst position plays a pivotal role in transforming business requirements into effective system solutions. Reporting to the Business Solutions Director, the analyst works closely with various business lines to map the operational business needs and optimize processes across various SAP modules, including PP, SD, WM, and MM. Key responsibilities include customizing and validating solutions, configuring software, providing training and support, and continually seeking process improvements through the latest software technologies.

Core Responsibilities:

• Map the processes and information flows in close collaboration with the different business lines concerned.
• Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options.
• Define the design software development that matches the internal needs.
• Customize, validate solutions, and follow up on their implementations.
• Configure and document software and processes, using agreed standards and tools.
• Provide training and first-line support to our end-users.
• Challenge existing business processes to discover better ways of doing business.
• Stay informed of advances and pertinent changes in software technologies that may translate into process improvements.
• Build long-term relationships with business partners to drive engagement in IT strategy and deliver business value.
• Optimize warehouse operations and ensure seamless integration with other business processes.
• Manage materials and inventory processes to support production and other business functions.
• Ensure that the sales processes are efficiently mapped and integrated with the overall system. Develop new solutions to enhance sales processes and improve overall efficiency.
  
  
  

Qualifications:

• Experience with SAP (PP/WM/SD/MM) and/or MES as a functional analyst and knows how to translate requirements into solutions.
• Strong communication skills and collaboration skills, ability to present to small/medium groups
• Good knowledge of the manufacturing processes.
• Demonstrated ability to successfully multi-task
• Exceptional computer skills in the operation and functioning of MS office products
• Strong analytical and problem-solving skills
• Experience with business analysis and the translation measure functional analysis is a strong plus.
  
  
  

Education:

• Relevant bachelor’s or master's Degree.
  
  
  

**Sponsorship is not available for this position**