What are the responsibilities and job description for the Scovill Park West Coordinator for Senior Services position at Decatur Park District?
Job Title: Scovill Park West Coordinator for Senior Services
Department: Recreation
Reports To: Facility and Program Manager for Seniors
FLSA Status: Non-exempt
Revised Date: 9/22/2026
Salary: $40,000 annually
SUMMARY
Be a contact person for all client services. Interaction with public as well as interaction with Park District personnel is required. Maintaining comprehensive knowledge of local agencies and the Decatur Park district in relation to senior services is essential. Answering the telephone, assisting with processing registrations for activities/special events, and performing other general office work as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Answer a multi-line telephone system
- ACORN/STARS data entry for all applicable programs
- Make appointments for Benefit Access Applications (BAA) pertaining to license plate discounts and Ride Free transit
- Monthly reporting and reconciliations as needed
- Daily calls for the R.U.O.K program
- Maintain open communication with community resource centers to stay updated on current program offerings
- Stay updated and knowledgeable of all new state and federal laws and programs as they pertain to seniors and disabled individuals
- Assist with referrals for all applicable programs including but not limited to: diabetic shoes, legal aid, energy assistance programs, adult protective services, meal programs
- Stay up to date with the Department of Motor Vehicles to maintain current knowledge of any policy or procedure changes regarding the BAA program
- Assist clients with Medicare, Farmer's Market coupons, Summer Cooling Program, ITAC, AARP tax assistance, State medical and food assistance programs, and Social Security.
- Daily summaries and reports to supervisor
- Collaborate with Senior Center Receptionist on scheduling and coverage
- Maintain an accurate and organized filing system
- Plan and coordinate recreation and activities for seniors along with the Senior Recreation Specialist and Facility and Program Manager
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EXPERIENCE
A minimum of 2 years of related experience and/or training is desired. Experience working in an office environment is required. Previous experience working with a point-of-sale system (POS) and interfacing POS is beneficial. Working knowledge of WORD and EXCEL is required. Exceptional communication and interpersonal skills are required. Problem-solving and conflict resolution skills are highly beneficial.
LANGUAGE SKILLS
Ability to write routine emails and correspondence. Ability to speak effectively before groups of customers or employees of organization. Must be able to clearly speak and communicate with customers and staff. Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts and percentages.
COMPUTER SKILLS
Position requires working knowledge/understanding of computers/software/network operations. Proficiency in Microsoft software is necessary with an emphasis in Excel.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Pay: $19.23 per hour
Expected hours: No less than 40.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $40,000