What are the responsibilities and job description for the Pawn Broker and Sales Associate position at Decatur Jewelry & Pawn?
At Decatur Jewelry & Pawn, we’re not just another retail store—we’re a trusted part of the community. We’re currently hiring Pawn Brokers and Sales Associates who are passionate about customer service, enjoy sales, and want to help people in meaningful ways.
We ARE NOT hiring for a cashier role. We are looking for career-minded professionals ready to grow with us in a dynamic, fast-paced pawn shop environment.
Why Join Us?
Work/life balance is a cornerstone of our culture. All locations are closed on Sundays for Family Day, and our stores close at 6:00PM daily—no late nights! We work hard during the week but value your time at home.
Working with Decatur Jewelry & Pawn is fun, rewarding, and challenging. We hire smiling faces and motivated individuals who enjoy helping their community while building a career.
Ideal Candidate
- Experience in pawnbroking, retail sales, or customer service
- Honest, reliable, and motivated for success
- Strong people skills with a focus on building customer relationships
- Comfortable negotiating, buying, and selling a wide range of products
- Must pass an illegal drug screening and detailed background check
- High school diploma or equivalent
- Reliable transportation
- Able to lift 25 lbs
- 18 years old
Benefits
- Closed Sundays (Family Day)
- Vacation Pay, Holiday Pay, Sick Pay
- Dental & Vision Insurance
- Health Insurance & 401(k) Matching
- Bonus Potential
- Growth Opportunities
- Employee Discounts
- Educational Assistance
- Wellness Programs
Starting Pay
$16–$18 per hour PLUS unlimited bonus opportunities after 90 days.
Responsibilities
- Greet and assist customers in a friendly and professional manner
- Provide product information and answer customer questions
- Evaluate items for pawn, loan, or purchase based on company standards
- Negotiate and process loans and sales transactions accurately
- Recommend and upsell products to meet customer needs
- Maintain a clean, safe, and organized sales floor
- Stock merchandise and assist with inventory management
- Collaborate with team members to achieve sales and loan goals
- Stay updated on product knowledge, pawn regulations, and industry trends
Skills
- Strong customer service and sales experience
- Negotiation and problem-solving skills
- Excellent time management and organizational skills
- Strong communication skills (verbal & written)
- Ability to work in a fast-paced, team-oriented environment
- Previous experience in electronics, jewelry, or technical sales is a plus
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $18