What are the responsibilities and job description for the Decatur Hyundai - Service Cashier position at DECATUR HYUNDAI INC?
Decatur Hyundai is Hiring! We need a cashier for our busy Service Department. The Cashier courteously and efficiently manages all service and repair transactions for our valued customers. He or she receives and processes payments for services rendered or parts and materials purchased, explains vehicle service recommendations to customers, and completes estimates and invoices.
**We are looking for a full-time Cashier who enjoys working with the public and has a friendly, outgoing personality. As a team-oriented company, we seek an individual who can be flexible with work hours. The ideal candidate is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees.
Must be able to work Saturdays.
Responsibilities:
Receives and processes payments for products and services
Operates the complete POS system and other required software
Accepts responsibility and accountability for his or her money drawer
Coordinates questions and issues with the appropriate department personnel
Addresses customer concerns and issues or escalates them as needed
Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
Ensures that all customer contact information is up-to-date and accurate
Performs other duties as assigned
Qualifications:High school diploma or GED required
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Point-of-sale (cash register) and credit or debit card processing skills
Previous retail and/or customer service experience, preferred
Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
Knowledge of automotive servicing or repair highly desired
Neat, clean, and professional appearance
Helpful attitude and friendly demeanor
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Highly trustworthy and security conscious
Basic computer and Microsoft Office skills