What are the responsibilities and job description for the Teller position at Decatur County Bank?
Position Summary: Represent Decatur County Bank / West TN Bank in a courteous and professional manner while providing prompt, efficient customer service and accuracy in processing all teller transactions. Responsible for the day-to-day service and sales activities necessary to achieve an excellent level of customer service and satisfaction for both consumer and commercial lines of business which includes operational activities, achieving branch goals as well as various quality control functions as determined necessary.
Essential Duties and Responsibilities:
- Working knowledge of all retail services, products, procedures and regulations
- Cross-sell appropriate products and services to benefit the customer
- Assist with the maintaining of branch audits as well as preparing branch reports
- Actively participate in branch and all staff meetings in order to maintain awareness of organizational issues and promotional campaigns; remain current on policies, procedures and compliance.
- Perform all functions in relation to teller operations including the processing of transactions, daily cash balancing (teller drawer, Vault & ATM), processing of cash advances, issuance of cashier’s checks, balancing of daily GL, processing of night and mail deposits, and all other teller line functions
- Ability to handle large cash transactions
- Ability to handle opening and closing procedures of the bank
- Perform other duties and tasks as opportunity arises
Essential Knowledge, Skills & Abilities:
- Ability to communicate effectively both orally and in writing
- Ability to problem solve
- Ability to organize and prioritize work
- Ability to set priorities in order to meet deadlines
- Ability to work under pressure and manage multiple responsibilities
- Ability to work independently
- Ability to project a positive, professional image and maintain a professional attitude
- Ability to read, understand and apply common sense understanding to carry out instructions furnished in written, oral or diagram form
- Proficient in MS Office programs
Qualifications:
- High School Diploma or GED
- Minimum one year banking and customer service preferred
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Cash Handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
Work Location: In person
Salary : $24,800 - $31,500