What are the responsibilities and job description for the Payment Processing Specialist position at DebtBlue LLC?
DebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial future. We are committed to serving with integrity, excellence, compassion, and a smile. If you share these same philosophies, become a DebtBluer today!!
Job Summary: The Payment Processor will be responsible for analyzing and resolving all draft, audit, and transaction challenges needed in the best interest of the client and business. This agent may also assist in account underwriting, verification, and approvals when needed. This individual will perform continual data entry processes in a high-volume, fast-paced environment and must be detail oriented and demonstrate accuracy.
Hours: Monday-Friday: 8-5 pm
What you'll do:
- Update drafts per clients’ requests.
- Research client files to identify transactional issues with payments and performance fees.
- Process requests from third parties related to clearing, pending, cancelling, and modifying creditor settlement payments.
- Contact creditors if the account was sold to another collection agency and attempt to reestablish the previous agreement.
- Process scheduled payments of negotiated settlements as well as audit for accuracy.
- Send refund or referral of fees requests to the accounting department.
- Other duties as required to support department operations.
What we are looking for:
- High School Degree (required)
- 1-2 years' experience in a financial industry (collections, payment processing, mortgages, claims reconciliation) (preferred)
- Must be detailed oriented.
- Have good problem-solving skills.
- Must demonstrate strong communication skills to work effectively with others.
- Proficiency in Microsoft Office, SharePoint, Windows OS, and CRMs
- Bilingual (Spanish) is a plus.
What we offer:
- 401K
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance - employer paid
- Basic Life insurance - employer paid
- Paid Time Off
- Paid holidays
- Employee referral program
- Free onsite gym!!
Ready to join our team?
If this job seems like a good fit for you, we would be happy to discuss it with you! Please take a few minutes to complete our brief online application. We will get in touch with you afterwards to provide more information regarding the position and the subsequent steps.
AAP/EEO Statement
DebtBlue, LLC is an equal opportunity employer. DebtBlue considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, genetic information (GINA), age, disability, marital status or veteran status, or any other legally protected status. No question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.
