What are the responsibilities and job description for the Hotel Reservation and Front Desk Agent position at Debary Inn 265 Springfield LLC?
We are seeking a Hotel Front Desk Clerk to become a part of our team! You will help book the reservation, accommodate patrons, Serving Breakfast, coordinating with housekeeping, as well as identify areas of improvement to increase efficiency.Responsibilities:Phone and online reservationsRespond to guest online reviews, answer guest messages/emailsCheck in and Check out guestsRespond to guest needs, requests, and complaintsCollect payment from guestsCommunicate with housekeeping department and maintenance department for daily requestsInventory managementBreakfast DutiesQualifications:Previous experience in hotel reservations, customer service, or front desk operations preferred (training provided for the right local candidate).Strong ability to create positive guest experiences and build rapport.Excellent organizational, written, and verbal communication skills.Detail-oriented, reliable, and committed to fulfilling assigned responsibilities.Local applicants only. We are seeking long-term team members, not seasonal or short-term staff.Associate degree required, college degree preferredCompany DescriptionWe are a boutique hotel in the affluent town of center/North NJ. Need to have valid work status in US. Computer skills are must, college degree preferred.
Salary : $20 - $22