What are the responsibilities and job description for the Creative Business Operations Associate position at Dear Beni®?
Are you a “list” person? Do you love checking things off your lists? Do you pay attention to details, yet swiftly get “ship” done? Can you juggle many details simultaneously, without losing sight of deadlines? Are you obsessed with order & organization? Are you curious about creative small businesses? If so, we want to hear from you. We seek a highly systematic self-starter, who can help take our business to the next level.
Who We Are
Dear Beni is a modern stationery brand reinventing the way individuals write. We specialize in interactive, laser-cut greeting cards, changing the experience of writing & receiving. We are also entering the wellness space, exploring next-generation gratitude & self-awareness tools. Our products are strictly analog in a digital world. We recognize the threat digital lifestyles present to well-being. Our mission is to counter this threat with “analog” products that enrich, support, & strengthen connections.
We are also designers at heart. We explore the unexpected. Innovation is our middle name, and “thoughtful” design (which furthers connection) is at the forefront of everything we do. We live for delight and connection.
Responsibilities
Order Fulfillment – pull, pack, & ship orders (with love & care)
Accounting – enter sales orders, send invoices, process payments, & record expenses
Sales & Customer Service – assist with customer outreach & lead generation
E-Commerce – help refresh & update e-comm websites & product listings
Direct-Mail Assistance – prepare & ship sample packages & other direct-mail campaigns
Trade Show Preparation – prepare & pack supplies for annual trade shows
Quality Control – inspect new products & document defects for suppliers’ review
Inventory Management – receive new inventory & do physical counts annually
Supply Replenishment – monitor shipping & studio supplies; replenish when low
Vendor Correspondence – occasionally assist with vendor communication & coordinating
Administrative Assistance – occasionally help with various administrative tasks
*Schedule & hours are flexible & negotiable
Whom We Seek
Detail-oriented & efficient – work swiftly while not overlooking details
Highly organized – skilled at deploying structure & discipline for productive workflow
Critical thinker – see the big picture & proactively take action to reach end goals
Creative problem-solver – have a “can-do” attitude & get creative when obstacles arise
Open communicator – comfortable seeking clarity if expectations seem unclear
Computer/tech savvy – comfortable learning new software & leveraging for streamlined process
Experience with creating process documents & quality standard documents is a bonus
High school diploma & some college preferred; however, we will consider any background
This opportunity is perfect for:
Someone interested in learning firsthand what it takes to run a small, creative business
Someone who feels a sense of accomplishment through clerical tasks
Someone who cares about operational excellence
Potential growth opportunities (if candidate is capable/interested):
Digital Marketing – help with social media & digital asset development; gain exposure & contribute to marketing strategies
Sales Management – become a bigger player in sales growth initiatives & strategies