Claims and Risk Manager

Company Description

DCS is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCS family!

To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! 

Job Description

Position Summary

The Claims and Risk Manager is responsible for the day-to-day administration of the company’s workers’ compensation and liability claims programs. This role works closely with employees, supervisors, insurance carriers, third-party administrators (TPAs), legal counsel, and insurance brokers to ensure claims are managed effectively from incident through resolution.

The position also supports the company’s insurance renewal process, manages claims reporting and analysis, and helps identify opportunities to reduce risk exposure and improve safety outcomes across the organization.

Important Note: This role focuses on insurance claims administration and operational risk management related to workplace incidents and liability exposure. It is not an IT, cybersecurity, enterprise risk management (ERM), or information security risk position.

Key Responsibilities

Claims Management

• Manage workers’ compensation and general liability claims from initial incident through resolution.
• Serve as the primary liaison with insurance carriers, TPAs, and legal counsel regarding claims activity.
• Monitor claim status and ensure timely communication with adjusters, attorneys, and internal stakeholders.
• Maintain accurate claim documentation and internal records.
• Participate in claims review meetings with insurance carriers and brokers.
• Coordinate with HR and management regarding return-to-work programs and claim resolution.

Incident Investigation and Employee Interaction

• Assist with investigations of workplace incidents and accidents.
• Work with supervisors and employees to ensure accurate reporting and documentation of incidents.
• Coordinate information needed for claims handling and follow-up.
• Identify trends in claims activity and recommend improvements in safety or risk mitigation practices.

Insurance Program and Broker Coordination

• Work with insurance brokers to support annual insurance renewals.
• Compile claims data, loss runs, and exposure information for underwriters.
• Assist leadership and brokers in evaluating coverage structures and insurance program performance.
• Maintain relationships with insurance brokers, carriers, and risk service providers.

Risk Monitoring and Reporting

• Track claims activity, loss trends, and financial exposure related to workers’ compensation and liability incidents.
• Prepare reports and summaries for leadership related to claims performance and risk exposure.
• Support insurance audits and provide documentation as needed.

Compliance and Safety Support

• Stay informed on relevant workers’ compensation regulations and compliance requirements, including multi-state considerations.
• Support company initiatives to improve safety performance and reduce workplace incidents.
• Assist with interactions involving regulators such as OSHA when related to claims matters.

Qualifications

Required Qualifications

Experience

• 5 years of experience managing workers’ compensation and/or liability claims.
• Experience working with insurance carriers, brokers, or third-party administrators (TPAs).
• Experience coordinating with legal counsel on claim-related matters.
• Experience supporting insurance renewals or claims reporting.

Skills and Knowledge

• Strong understanding of workers’ compensation claims processes.
• Knowledge of liability claims and incident investigation practices.
• Ability to manage multiple claims and priorities in a fast-paced environment.
• Strong communication skills when working with employees, management, insurers, and attorneys.
• Strong organizational and analytical skills.

Education

• Bachelor’s degree from an accredited four-year college or university in business, finance, insurance, risk management, or a related field.

Preferred Qualifications

• Experience in construction, infrastructure, or field operations environments.
• Experience working with multi-state workers’ compensation systems.
• Professional certifications in risk management or insurance are a plus.

Additional Information

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) 
• Generous Paid Time Off
• Career Development
• Pay rate: DOE

Ideal Backgrounds for This Role

Candidates with experience in the following roles are strongly encouraged to apply:

• Workers’ Compensation Claims Adjuster
• Senior Claims Specialist
• Liability Claims Manager
• Insurance Claims Supervisor
• Corporate Claims Administrator
• Third-Party Administrator (TPA) Claims Professional
• Professionals currently working for insurance carriers, claims administrators, or corporate risk departments managing claims will find this role particularly relevant.

Ideal Candidate Profile

This position is ideal for professionals with a background in workers’ compensation or liability claims adjusting who are interested in transitioning into a corporate risk and insurance management role.
 

Come be a part of the DeAngelo family, today! 

DCS is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCS is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCS offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCS complies with all federal and state regulatory guidelines including the FCRA.