What are the responsibilities and job description for the Business Development Representative position at Dean Auto Group?
Ready to Drive Your Career? Join the Growing Dean Automotive Group
Dean Automotive Group is looking for a dynamic and motivated Business Development Center (BDC) Representative to be the voice of our dealerships. This full-time role is essential in connecting with our customers for Dean Automotive of Titusville, Lake View Ford, and Chrysler Dodge Jeep Ram of Greenville.
This is more than just an office job—it's a chance to use your communication skills to help customers, drive business, and build a career with a family-owned, growing company that values its team.
What You'll Do (The Impact):
As a BDC Representative, you are the crucial first point of contact. Your primary mission is to engage customers and successfully schedule appointments, driving traffic and sales for our three dealerships.
- Communicate daily with potential and existing customers via outbound phone calls, professional emails, and timely text messages.
- Promptly follow up on all internet leads and customer inquiries, turning interest into action.
- Schedule and confirm sales and showroom appointments for our dealerships.
- Collaborate closely with the sales teams to ensure a smooth, seamless transition and an exceptional customer experience.
- Maintain accuracy and attention to detail when updating customer information in our CRM system.
What We're Looking For (Your Skills):
Are you friendly, organized, and a great communicator? If so, you have the core skills we need
- Exceptional Communication: Clear, professional, and friendly phone and written demeanor is a must.
- Computer Skills: comfort learning/using customer relationship management (CRM) software.
- Detail-Oriented & Self-Motivated: You take ownership of your tasks and ensure accurate data entry.
- Team Player: Able to thrive in a fast-paced, collaborative team environment.
- Prior BDC or Customer Service Experience is a plus, but not required We are willing to train the right energetic candidate.
Compensation & Benefits (What You'll Get):
We believe in rewarding performance and providing a great work environment.
- Competitive Pay: $14.00 per hour, plus significant opportunities for performance-based bonuses.
- Career Growth: Full-time position with a clear path for professional advancement within our growing group.
- Supportive Culture: Join a family-owned group that invests in its employees and maintains a positive, supportive work environment.
Apply Today
If you're an energetic, organized person who enjoys helping people and is looking to start a career in the automotive industry, we encourage you to apply
Start your career journey with the Dean Automotive Group
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- Conneaut Lake, PA Required)
Work Location: In person
Salary : $14