Technical Accounting Solutions Specialist

We are looking for the next amazing addition to our team! At Dealr, Inc., we are on a mission to revolutionize the automotive industry by creating simple, joyful dealership experiences. As a cutting-edge SaaS company, we power independent dealerships with dealr.cloud, an all-in-one management platform, and streamline title and registration processes with Dealer Title Solutions (DTS), our groundbreaking electronic titling software.

Our team is a passionate group of innovators, builders, and problem-solvers based in Colorado, working tirelessly to deliver solutions that empower dealerships to thrive. We’re a dynamic company bringing fresh energy and redefining what’s possible. With a strong foundation, significant market share, and exciting growth on the horizon, joining Dealr, Inc. means stepping into a fast-paced, collaborative environment where your work directly impacts the future of the automotive industry. We embrace a culture that values hard work while never losing our sense of humor. We are looking for people who are excited to grow with us.

We are more than just a company—we’re a team united by our commitment to simplify the complex and create true value. Ready to help shape the future? Let’s drive success together.

Check us out:

dealr.cloud → https://dealr.cloud/

Dealer Title Solutions → https://dealertitlesolutions.com

Technical Accounting Solutions Specialist

We are seeking a dynamic and versatile professional to join our team in a multifaceted role that encompasses both Account Management and Accounting functions. The ideal candidate will excel in client relationship management, financial accuracy, attention to detail, and project management strategies. You will be the bridge between our customers and our proprietary accounting platform – guiding clients through onboarding, training, and optimization while championing best practices and driving adoption. This is a customer-facing, solution-oriented role that blends deep accounting expertise with technical software proficiency.

What you’ll do:

• Be an ambassador for our customers and become an expert in our accounting product and services.
• Conduct live and recorded training sessions for clients on our accounting platform, develop training materials, and provide hands-on system setup.
• Support our Client Success team in creating accounting training materials and programs to create long-term support for dealerships.
• Iterate and implement on our comprehensive advanced accounting support program, including standardized processes, tiered service packages, best practices documentation, and educational resources.
• Collaborate cross-functionally with Client Success, Product, Marketing, and Sales teams to advocate for dealer needs and enhance engagement strategies.
• Educate customers on best practices and features related to our accounting software through proactive account reviews, webinars, and training sessions.
• Analyze client usage data to identify at-risk customers, reach out for additional training, and act as a trusted advisor for platform adoption.
• Maintain accurate records of customer interactions, training schedules, and retention activities.
  
  
  

Who you are:

• A Great Communicator: You excel at explaining complex concepts in simple, clear terms—whether in writing, over the phone, or on video calls.
• Tech Savvy: You pick up new software quickly and can navigate a variety of systems with ease.
• A Creative Problem Solver: You think quickly on your feet, foresee multiple solutions, and choose the best path forward.
• Always Putting Customers First: You go above and beyond to ensure customers feel valued and supported.
• Teachable and Agile: You adapt quickly to changes, embrace feedback, and continually improve your approach.
  
  
  

Benefits:

Medical Insurance

Dental Insurance

Vision Insurance

Flex Spending Account

Life Insurance

Colorado Secure Savings (Retirement)

Paid Holidays

Paid Time Off (vacation/sick)

Hybrid Work from Home Schedule (after initial 30 days)

• We provide a 3-2 hybrid work model in which employees are given the opportunity to work from home for up to two designated days per week. (designated days are Tuesday & Friday)
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 5 years in accounting/finance-related and bookkeeping-specific roles.
• 3 years in client success and technical support, ideally within SaaS or enterprise software.
• Experience working with automotive dealership accounting is a plus!
• Strong analytical and problem-solving skills.
• Proficiency in data management and analysis.
• Excellent communication and interpersonal abilities.