What are the responsibilities and job description for the Customer Success Specialist position at DealerCards?
Customer Success Specialist – Lake Mary, FL (On-Site)
We're looking for an A-player to join our fast-growing team! If you have a positive attitude, love helping people, enjoy learning new technology, and thrive in a team environment, we'd love to meet you.
What We're Looking For:
- Positive, energetic attitude with a customer-first mindset
- Team player who enjoys collaborating and supporting others
- Highly organized with exceptional attention to detail
- Comfortable learning and using new technology
- Eager to grow, take initiative, and continuously learn new skills
- Strong communication and problem-solving abilities
What You'll Do:
- Build and maintain outstanding relationships with our customers
- Help customers maximize the value of our products and services
- Respond to customer questions and provide timely support
- Keep customer information organized and up to date
- Work closely with internal teams to ensure an exceptional customer experience
- Identify opportunities to improve processes as we continue to grow
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Paid time off
Ability to Commute:
- Lake Mary, FL 32746 (Required)
Work Location: In person
Salary : $40,000 - $60,000