What are the responsibilities and job description for the Motor Vehicle Clerk position at Dealer Services Network?
Job Title: Motor Vehicle Clerk
Pay Type: Hourly
Pay Rate: $15.00 per hour
Locations: Must be available to work at any Albuquerque and Rio Rancho locations
Schedule Requirement: Must be available to work Monday through Saturday between 8:45 a.m. and 5:30 p.m.
Job Summary
The Motor Vehicle Clerk assists customers by processing a wide range of motor vehicle transactions in compliance with State Motor Vehicle Department requirements. This position involves direct interaction with customers both face-to-face and by telephone and requires accuracy, professionalism, and strong customer service skills.
The Motor Vehicle Clerk will issue motor vehicle transactions such as driver’s licenses, titles, registrations, VIN inspections, and notary services. This role also requires conducting road tests and becoming certified as a TSA Agent.
Essential Duties and Responsibilities
- Process basic motor vehicle transactions in a fast and accurate manner
- Assist customers with driver’s licenses, titles, registrations, VIN inspections, notary services, and other MVD transactions
- Conduct road tests as required
- Obtain and verify valid identification and required documentation
- Review documentation for authenticity and completeness
- Accurately complete forms and collect required fees
- Maintain compliance with all MVD policies, procedures, rules, and regulations
- Safeguard confidential and sensitive customer information
- Maintain a balanced cash drawer
- Provide excellent customer service in person and over the phone
- Demonstrate professional verbal and written communication
- Work effectively in a structured team environment
- Perform other duties as assigned
Skills and Qualifications
- Must have a valid New Mexico Driver’s License
- Must be able to successfully pass a criminal background check
- Strong customer service and interpersonal skills
- Clear and professional verbal and written communication in English
- Accurate and efficient PC skills using Windows-based applications
- Strong organizational and documentation skills
- Detail-oriented with the ability to multitask
- Ability to work in a structured team environment
- Willingness and ability to become a TSA Agent
Physical Requirements / Essential Functions
- Must possess the necessary dexterity and fine motor skills to operate office equipment including telephone, computer, keyboard, printer, fax machine, and copier
Salary : $15