What are the responsibilities and job description for the Customer Service and Route Delivery Representative- North Austin position at Dealer Industries?
Dealer Industries Automotive Supply
www.DealerIndustries.com
Company Overview: Dealer Industries is a leader in providing high-quality products and services to the automotive industry. With a reputation for excellence and a focus on customer satisfaction, we deliver solutions that keep the industry moving forward. Join our team and become part of a company committed to innovation, teamwork, and exceptional service. Learn more about us at www.dealerindustries.com.
Customer Service & Delivery Representative
North Austin, TX
We are seeking a professional, customer-focused Customer Service & Delivery Representative to service automotive dealerships throughout the Austin area.
This is more than a driving job. You will be the face of our company, building relationships with dealership personnel while providing reliable, white-glove delivery service.
Compensation: $24.00 - $27.00 per hour
What You'll Do
- Safely operate a 16' box truck on a daily delivery route
- Must be willing to acquire a Class C CDL w/HazMat endorsement and obey all laws governing the transit of hazardous materials.
- Deliver products to automotive dealerships throughout Central Texas
- Provide exceptional customer service at every stop
- Build and maintain strong relationships with service managers, parts managers, and dealership staff
- Load, unload, and handle products with care and attention to detail
- Verify deliveries and maintain accurate paperwork
- Represent the company in a professional manner at all times
- Work directly with the Sales Rep to create a coherent two-man team with emphasis on good communication and customer service.
- Communicate with the Sales Rep regarding the completion of sales notes.
- Responsible for communicating to Sales Rep and Dispatch any customer or delivery-related issues as they arise.
What We're Looking For
- Strong customer service and communication skills
- Clean driving record
- Experience driving box trucks, delivery vehicles, or route vehicles preferred
- Ability to work independently and manage a daily route
- Dependable, punctual, and detail-oriented
- Ability to lift and move products as required
- Automotive, dealership, route service, or delivery experience is a plus
- Willingness to Learn: No CDL? We will support and guide you through the process of earning your Class C CDL with Hazmat endorsement.
Ideal Backgrounds
- Auto parts delivery
- Dealership parts departments
- Route service representatives
- Uniform or medical supply delivery
- B2B delivery and customer service
Why Join Us?
- Competitive pay: $24-$27/hour
- Stable, full-time position
- Daytime schedule
- Established customer base
- Growth opportunities
- Team-oriented company culture
Requirements:
- Valid driver’s license with a clean driving record and 6 years of personal driving history.
- Comfortable driving a 16-ft box truck.
- Familiarity with DOT regulations is a plus.
- Required to load truck, deliver and unload at customer location.
- Class C CDL w/Hazmat endorsement
- Subject to random drug/alcohol screenings.
- Able to Walk/Sit/Stand for long periods.
- Physical ability to lift up to 50 lbs
- Able to maneuver 55 gallon drum with use of a drum dolly.
- Good decision making and communication skills are a must.
- Pleasant and professional disposition needed at all times.
Work Schedule:
- Full-time role with typical work hours from 8:00 AM to 5:00 PM, Monday through Friday. Occasional weekend work may be required based on delivery schedules.
Service Area: This regional delivery role primarily serves customers throughout the Austin metropolitan area and surrounding regions.
Company Culture: At Dealer Industries, we value teamwork, safety, and exceptional customer service. We pride ourselves on fostering a collaborative and growth-oriented environment where every employee’s contribution matters.
If you're a reliable professional who enjoys building relationships and delivering exceptional service, we'd like to hear from you.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Commercial driving: 3 years (Preferred)
License/Certification:
- Drivers License (Required)
Location:
- Austin, TX 78724 (Preferred)
Work Location: In person
Salary : $24 - $27