What are the responsibilities and job description for the Junior Account Manager/ Customer Support position at Dealer eProcess?
DEP West is seeking a full-time, motivated, team-oriented Junior Account Manager with outstanding written/verbal communication skills as well as excellent analytical skills, automotive experience is a plus!
Responsibilities:
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Responsibilities:
- Assisting the Account Managers with their day-to-day objectives
- Monitor and support clients on important monthly KPIs
- Staying on top of industry trends
- Work closely with various departments to ensure dealer satisfaction
- Excellent presentation, communication, and customer service skills
- Must be organized, detail oriented, and punctual
- The ability to multi-task efficiently
- The ability to remain cool under pressure
- Proficiency with Microsoft Office Suite and Google Docs
- Outlook
- Word
- Excel
- Powerpoint
- Bonus commissions bases off performance
- Vacation days
- Healthcare
- Dental Insurance
- Vision Insurance
- 401K available
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