Sales Executive

Pay: $65,000.00 - $90,000.00 per year

Job description:

Sales Executive

Division: De Well Group

Location: Department: Sales

Expected Hours: 40 hours per week

FLSA Status: Salary – Exempt/Full Time Salary Range: $65k to $90k

PURPOSE

De Well Group is a global end-to-end cross-border supply chain and logistics solutions provider with offices across Asia, North America, and Europe, by leveraging our extensive global network and user-friendly technology platform. We offer industry-leading digitalized solutions tailored to meet the specific needs of customers worldwide. At De Well, we specialize in international freight and fulfillment services to provide integrated cross-border supply chain solutions.

We are seeking a dynamic and innovative candidate. This key position will be based in our Charlotte, NC office, reporting to the Regional Sales Manager. The Sales Executive will be responsible for prospecting, outside selling and ensuring new business. This role involves utilizing analytical skills to enhance communication with customers and internal teams.

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PRIMARY DUTIES & RESPONSIBILITIES

• Find and target new customers to grow your future branch’s customer list.
• Create and execute plans to improve services, making sure they meet customer and carrier needs.
• Build and nurture lasting relationships with important customers and partners.
• Use your knowledge and experience of the industry and market trends to boost sales and increase revenue.

· Start by driving financial performance, focusing on increasing gross profit margins and revenue.

· Monitor financial metrics and KPIs closely, making necessary adjustments to meet targets, which will become even more critical as the team grows.

· Develop and manage budgets from the outset, ensuring cost-effective operations—this responsibility will be increasingly vital as you scale and lead the branch.

· As your business expands, gradually take on the responsibility of forming and developing operations teams to support both new and existing clients.

· Ensure that all operations run efficiently, aligning with company standards and client expectations, as you grow into a leadership role.

· Implement best practices in logistics operations, always looking for ways to improve processes and productivity as your influence within the company increases.

· As your team grows, manage and mentor your workforce, creating a positive and productive work environment that drives continued success.

· Ensure timely and accurate maintenance of existing client database with new and amended information

· Coordinate with Origin and Customers, monitoring every booking sailing detail and get approval from customer

· Manage and update quotation to customer for existing accounts and new accounts/new lanes based on cost rate calculation

· Stay up to date on market trends and coordinate with customer for any market feedback

· Set up SOP for all account, macro and micro manage each account, each booking in detail, as well as any specific instruction, keep tracking and analysing booking summary, reviewing past quotation

· Provide follow up and resolution, trouble shooting for any urgent issues

· Monitor existing accounts and booking activity in the system

· Research new sale leads, provide sales valuable background, account details, data for potential accounts

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QUALIFICATIONS

Technical

• Windows Operating System - Excel/Outlook
• Advanced computer knowledge/proficiency (Outlook, Microsoft Word, Excel, PowerPoint)

Business

• Bachelor’s Degree, preferably in Business, Logistics, Supply Chain Management, or equivalent experience.
• 3-5 years of current experience in freight brokerage, including moving loads, or a solid track record in business development and revenue growth.
• 3 years’ experience in Ocean import at NVOCC
• 3 years' experience in Ocean Freight Forwarding Sales (any capacity)
• Strong P&L and commercial sales background
• Sales Operations knowledge
• Experience in logistics, supply chain, or sales support
• Strong knowledge of ocean freight forwarding processes and logistics.
• Proficient in data entry and familiar with AS400 or similar systems.
• Experience in sales or transportation sales is highly desirable.
• Understanding of dispatching procedures and freight management.

Human Relations

• Customer Satisfaction and Customer Service skills
• Analytical Skills and Communication skills
• Self-motivated and competitive with strong organizational and interpersonal skills
• Ability to motivate team members and offer constructive criticism
• Excellent leadership and indirect people management skills
• Proactive, aggressive, well-organized and hard working
• Able to work under pressure and solve problems independently

BENEFITS

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

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EXPERIENCE

• Logistics: 3 years (Required)
• NVOCC: 3 years (Required)
• Ocean Freight Forwarding: 3-5 years (Required)
• Supply chain: 3-5 years (Required)
• Sales support: 3 years (Required)
• Customer service: 3 years (Required)
• Sales Operations: 3 years (Required)
• Commercial Sales: 3 years (Required)

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LOCATION:

• Charlotte, NC 28277

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PHYSICAL REQUIREMENTS:

(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to walk, sit and stand for prolonged periods of time.
• Ability to reach with arms and hands; bend, kneel, crouch and/or crawl as well as the ability to see and hear.
• Ability to sit for long periods of time.
• Ability to move about in office and warehouse facilities.

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WORK ENVIRONMENT

(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. The noise level in the work environment is typical of that of a warehouse. Incumbent may encounter frequent interruptions throughout the work day.
• The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.
• The incumbent typically works in a warehouse environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of a warehouse. Incumbent may encounter frequent interruptions throughout the work day.
• The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 40 pounds.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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ADDITIONAL KNOWLEDGE, SKILLS, ABLITIES, AND PERSONAL ATTRIBUTES

• Ability to communicate effectively with co-workers and management
• Business acumen in supply chain business verticals
• Strong sound knowledge of Human Resources skills
• Demonstrated team player qualities
• Demonstrated ability to communicate effectively at all levels of the organization including the hourly workforce, first line supervision, senior management, as well as vendors.
• Understanding and support of company policies and procedures.
• Ability to read and interpret documents such as contracts, agreements, and procedure manuals as well as speak effectively before groups of customers and employees of the organization.
• Detail oriented and strong organizational skills; solid analytical ability.
• Strong computer knowledge/proficiency (Microsoft Word, Excel, PowerPoint)
• Energetic, with a positive attitude
• Self-confident and willing to take responsibility
• Role models the De Well Values, including the values which underpin how we achieve our goals:

▪ Customer Oriented ▪ Humility ▪ Entrepreneurial culture ▪ Teamwork ▪ Integrity ▪ Innovative ▪ Play to Win

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• 401(k)

Work Location: In person