What are the responsibilities and job description for the Service Technician II T2 position at DDS LEGACY GROUP INC?
The Service Technician II is an experienced HVAC professional responsible for diagnosing, repairing, and optimizing residential HVAC systems. This role requires advanced troubleshooting abilities, strong customer communication skills, and the ability to consistently deliver exceptional customer experiences.
Compensation: $35–$45/hour Performance Incentives Overtime
Expected First-Year Earnings: $90,000–$120,000
Compensation: $35–$45/hour Performance Incentives Overtime
Expected First-Year Earnings: $90,000–$120,000
Career Path
- Service Technician II
- Senior Service Technician (T3)
- Field Supervisor
- Service Manager
- Operations Manager
Key Responsibilities
- Diagnose and repair complex HVAC issues.
- Perform advanced electrical, refrigerant, airflow, and controls troubleshooting.
- Educate homeowners on repair and replacement options.
- Perform repair-versus-replacement evaluations.
- Generate memberships and accessory sales opportunities.
- Mentor junior technicians and apprentices.
- Maintain complete and accurate service records.
Qualifications
- Minimum 3–5 years residential HVAC service experience.
- EPA Certification required.
- NATE Certification preferred.
- Strong diagnostic capabilities.
- Proven customer communication skills.
- Ability to work independently.
Salary : $90,000 - $120,000