Program Manager – Host Home Services (IDD/Residential Services)

Program Manager - Host Home Services (IDD / Residential Services)

Are you passionate about helping others live meaningful, independent lives? Join our Residential Management team and play a key role in supporting adults with intellectual and developmental disabilities (IDD) in community-based Host Homes.

In this role, you'll combine leadership, relationship-building, and hands-on program oversight to ensure individuals are supported in safe, stable, and person-centered homes where dignity, dedication, respect, and choice come first.

Schedule: Typical schedule is Monday-Thursday; position requires flexibility to meet program needs, including evenings, weekends, and on-call responsibilities.

Compensation: $60,750-$66,825/year

Benefits

• Medical Benefits - $30/month for an individual (opportunity to add dependents) $750 deductible, 100% covered after.


• Dental


• Vision


• 401(k) - 3% employer match


• Life Insurance


• Flexible Spending Account


• Vacation/Sick Accrual


• Holiday Pay


• Eligibility to participate in the Public Student Loan Forgiveness (PSFL) Program

Job Responsibilities

You'll take the lead in overseeing Host Home services and building strong, person-centered supports that truly reflect each individual's goals and preferences. You'll partner closely with individuals, families, and interdisciplinary teams to help create living environments where people feel safe, valued, and at home.

You'll also work directly with Host Home providers (independent contractors), offering guidance, oversight, and support to ensure they are confident, qualified, and aligned with program expectations. At the same time, you'll monitor services, maintain compliance with regulatory requirements, and ensure documentation and program standards are consistently met.

When challenges arise-whether it's a provider concern, service gap, or crisis-you'll step in with a calm, solutions-focused approach to ensure continuity of care and the well-being of those you serve. Your ability to anticipate needs, coordinate care, and maintain provider coverage will be key to keeping services stable and effective.

DDRC is an Equal Opportunity Employer and are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

What You Bring to the Role

Required

• 2 years of experience supporting individuals with IDD or in a related human services field


• 1 year of leadership or supervisory experience


• Ability to travel locally within the community


• Ability to meet background check and CAPS requirements

Preferred

• Bachelor's degree in Human Services, Social Work, Psychology, or related field


• Knowledge of HCBS Final Rule and IDD service regulations

Key Skills

• Strong communication and relationship-building skills


• Ability to manage multiple priorities in a fast-paced environment


• Problem-solving and decision-making skills


• Commitment to person-centered practices, inclusion, and self-determination


• Proficiency with Microsoft Office and electronic documentation systems

Work Environment:

This is a hybrid, community-based role requiring regular travel between office settings, Host Homes, and community locations. You'll spend time both in the field and in administrative work, with a mix of movement, collaboration, and independent work throughout the day.

Developmental Disabilities Resource Center: Our Story

Since 1964, DDRC has been committed to empowering people with intellectual and developmental disabilities (IDD) and supporting their families. With a team of 200 dedicated staff, we offer a wide range of services from Early Intervention to adult residential, employment, and community programs. Our mission is grounded in inclusion, opportunity, and helping every person reach their fullest potential.

DDRC is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

DDRC Culture:

Our team demonstrates dedication to creating an environment where people with intellectual and developmental disabilities are supported and empowered. We are committed to ensuring every person is treated with dignity, every interaction reflects respect, and every person is offered meaningful choice in their daily lives. As a mission-driven organization, we value collaboration and long-term growth evidenced by our impressive average employee tenure of nine years.