Accounts Receivable (AR) Specialist

Job Summary: The Accounts Receivable (AR) Specialist is responsible for managing and maintaining the company’s accounts receivable records, ensuring timely and accurate invoicing, payment collection, and resolution of outstanding balances. This role requires strong knowledge of accounting principles, attention to detail, and effective communication skills to interact with customers and internal teams. The AR Specialist plays a key role in ensuring the company’s cash flow remains healthy by minimizing overdue accounts and improving collection processes.

Key Responsibilities:

• Credit Management: Assess the creditworthiness of new and existing customers, establishing credit limits and payment terms. Monitor customer accounts to ensure adherence to payment terms.
• Invoicing and Billing: Prepare and send accurate invoices to customers based on contractual agreements, purchase orders, or service agreements. Ensure that invoices are consistent with the terms agreed upon.
• Payment Collection: Monitor and follow up on overdue accounts, ensuring timely collection of payments. Contact customers by phone, email, or letter to resolve outstanding balances.
• Account Reconciliation: Reconcile accounts receivable ledgers and statements, ensuring that all payments and credits are applied correctly to the appropriate accounts.
• Customer Communication: Maintain regular communication with customers regarding their account status, providing excellent customer service while resolving any payment issues or disputes.
• Dispute Resolution: Investigate and resolve any billing discrepancies, overpayments, or underpayments. Work with the sales or customer service teams to clarify issues or provide necessary documentation.
• Cash Application: Accurately apply customer payments (checks, credit card payments, wire transfers, etc.) to the correct customer accounts and invoices.
• Reporting: Generate and maintain AR aging reports, identifying past-due accounts and potential collection issues. Provide regular updates to management on the status of outstanding receivables.
• Documentation and Recordkeeping: Maintain accurate records of all AR transactions, payment receipts, and communications with customers. Ensure compliance with internal controls and audit requirements.
• Collaboration: Work closely with the executive management, accounting team, sales, and customer service departments to address customer concerns and streamline the accounts receivable process.
• Process Improvement: Assist in developing and improving AR processes and systems to enhance efficiency and reduce the risk of overdue accounts.
• Collaborate: With the CFO on any additional tasks assigned to you.

Qualifications:

• High school diploma or equivalent; Associate’s degree in accounting, finance, or related field preferred.
• Proven experience in accounts receivable, credit, or collections.
• Knowledge of basic accounting principles and accounts receivable processes.
• Experience with ERP systems such as Infor M3, SAP, Oracle accounting software and Microsoft Office, with a focus in Excel.
• Strong attention to detail and accuracy in data entry and reconciliation.
• Excellent organizational, time management, and problem-solving skills.
• Strong communication skills, with the ability to professionally interact with customers and internal teams.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Knowledge of collection laws and regulations is a plus.

Work Environment:

• Full-time position

Office-based

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Mount Vernon, NY 10550 (Required)

Ability to Relocate:

• Mount Vernon, NY 10550: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $65,000