What are the responsibilities and job description for the Collision Repair Plan Writer / Estimator – OEM Certified Collision Center position at DCR Systems Mentor?
DCR Systems – Mentor, OH
At DCR Systems, we believe collision repair starts with a complete and accurate repair plan. We are seeking an experienced Collision Repair Plan Writer to join our award-winning, OEM Certified Collision Center in Mentor, Ohio.
This position is ideal for someone who enjoys solving problems, working with advanced vehicle technology, and collaborating with technicians, insurers, and customers to ensure every vehicle is repaired safely and correctly.
Unlike many collision centers, our repair planning process is built around complete vehicle diagnostics, OEM repair procedures, and transparency throughout the repair process.
What You'll Do
- Perform complete vehicle damage assessments and develop comprehensive repair plans.
- Collaborate with body technicians, structural technicians, painters, and production staff to ensure repairs are accurately planned from the start.
- Research and apply OEM repair procedures and position statements.
- Work with insurance carriers to review repair plans and supplements while advocating for proper, safe repairs.
- Manage repairs from blueprint through completion, updating repair plans as additional operations are identified.
- Communicate professionally with customers and insurance representatives throughout the repair process.
- Maintain accurate documentation using CCC ONE and other repair planning technology.
- Help deliver an exceptional customer experience through organization, communication, and attention to detail.
What We're Looking For
- Collision estimating or repair planning experience required.
- Strong knowledge of vehicle construction, repair methods, and collision repair processes.
- Experience with CCC ONE (preferred).
- Ability to read OEM repair procedures and apply them to repair planning.
- Excellent communication and organizational skills.
- Team-oriented mindset with a commitment to quality and continuous improvement.
- I-CAR and/or OEM certification experience is a plus.
Why DCR Systems?
- Work in a modern, OEM Certified Collision Repair Center.
- Be part of a collaborative team that values doing repairs the right way—not the fastest way.
- Utilize advanced repair planning technology and innovative tools designed to improve transparency and communication throughout the repair process.
- Ongoing OEM and industry training.
- Stable, growing company with opportunities for advancement.
- Competitive pay based on experience.
- Health benefits, paid time off, retirement benefits, and other company perks.
If you're passionate about proper repair planning and want to work in an environment where quality, technology, and teamwork come first, we'd love to meet you.
Apply today and help us redefine the collision repair experience.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Mentor, OH 44060: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $35