What are the responsibilities and job description for the AWS Connect Solutions Engineer position at DCM Infotech Limited?
Job Details
Required skills:
- Amazon Connect, Amazon Lex, AWS Lambda, AWS pinpoint or End User Message & Amazon Dynamo DB
Nice to have skills:
- Service design with developer background and quick learning ability.
- Experience with AWS customer engagement tools (Connect, Lex, etc.).
- Configure contact flows and build reports in AWS Connect.
- Integrate AWS Connect IVR with platforms using APIs and AWS services (Lambda, DynamoDB, S3, etc.).
- Hands-on experience with multiple AWS services, including at least two AI services.
- Strong scripting skills and ability to implement AWS environments as code.
- Automation-focused mindset; AWS certification is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.