Third-Party Implementation Specialist

Description

Are you detail-driven, tech-savvy, and passionate about helping banks streamline account opening and digitize critical documents through smart, integrated solutions? Do you enjoy transforming complex technical processes into seamless, client-ready solutions? If so, we’d love to have you join our team!

In this role, you’ll work directly with client banks to ensure successful implementations of third-party account origination and document imaging systems. You’ll be the technical point person responsible for building strong partnerships, customizing integrations, and training users—all while helping community banks deliver a modern and efficient customer experience.

What You’ll Do

Key responsibilities include:

• Lead Bank Conversions: Collect and test client data, ensuring flawless functionality based on unique bank requirements.
• Consult and Train Clients: Provide immediate post-implementation support, consultation, and training.
• Coordinate and Implement Integrations: Manage 3rd-party and ancillary applications/interfaces, working directly with client IT teams to troubleshoot, customize, and install solutions.
• Product Development Support: Contribute to the design and testing of new enhancements and features for DCI systems.
• Provide Expert Customer Support: Assist customer service representatives with inquiries and provide backup support as needed.
  
  

A Day In The Life

Picture this: Your day kicks off by reviewing project timelines and jumping on a call with a client’s IT team to finalize a document imaging integration. You’ll move on to validating a new account origination platform setup, providing consultative feedback and best practices. After lunch, it’s time for a virtual training session with bank staff, ensuring they feel confident using the tools you’ve helped implement. You wrap up by troubleshooting an interface sync issue—knowing that your expertise directly supports the efficiency and success of local banks.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values

• The Customer Comes First - Always: Delivering top-tier service to meet client needs.
• Attitude Over Aptitude: A proactive mindset is more valuable than specific technical skills—we’ll provide the tools for success.
• Open and Frequent Communication: Transparency and collaboration are essential.
• Trust and Accountability: Owning your work and upholding the highest standards.
• Honesty and Integrity in Everything We Do: Acting ethically and aligning with our core values.
  
  

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Requirements

What We’re Looking For:

Required Qualifications

• Technical Proficiency: Experience installing banking and financial software.
• Team Collaboration: Ability to work effectively with diverse teams and manage rotating project groups.
• Travel Capability: Willingness to travel up to 30%, including flying and driving to client sites.
• Strong analytical, organizational, communication (verbal & written).
  
  

Preferred Qualifications

What Will Help You Stand Out:

• A bachelor’s degree in business or equivalent experience.
• Three or more years of experience working for a financial institution.
• Familiarity with DCI services and operations.
• Advanced knowledge of financial computing applications, database systems, and web applications.
• General Banking Knowledge.