What are the responsibilities and job description for the ERP Administrator position at DCI?
We are seeking a ERP Administrator to support our IT infrastructure and Infor Syteline ERP environment across our two manufacturing facilities (~400 employees combined). This role is responsible an ERP administrator for Syteline, ensuring it effectively supports production, inventory, procurement, and financial operations.
Primary Duties and Responsibilities: (include, but not limited to):
ERP Administration
- Serve as a system administrator for Infor Syteline, managing users, roles, security groups, and site-level permissions across both facilities
- Configure and maintain Syteline modules including Production/Job Management, Inventory, Purchasing, MRP, BOM/Routings, Quality, and Financials
- Manage multi-site configuration within Syteline, ensuring proper site separation, intercompany transactions, and data accuracy between the two facilities
- Administer and troubleshooting Syteline components including IDO (Intelligent Data Objects), Workflows, EAM, and Infor Ming.le
- Build and maintain custom reports using SSRS, and Syteline's reporting tools; support IDO Data Sources and BAQ-style queries
- Manage integrations/interfaces between Syteline and other systems (EDI, WMS, Excel/CSV imports, third-party quality, Infor CPQ, and integrating with Salesforce CRM.)
- Provide end-user training and support across departments (planning, purchasing, shop floor, accounting)
- Maintain Syteline documentation: configurations, customizations, workflows, and standard operating procedures
- Work with Infor support/VAR partner on tickets, escalations, and enhancement requests
General IT Duties
- Provide tier 2/3 technical support for network and ERP-related issues
- Ensure data security, backup integrity, and compliance with company policies across sites
- Participate in IT and business projects, including Syteline enhancements, network upgrades, and site expansions
- Provide occasional after-hours/on-call support for critical network or Syteline issues (e.g., month-end close, production-impacting outages)
Educational and Skill Requirements:
- Bachelor's degree in IT, Computer Science, or related field (or equivalent work experience)
- 2 years hands-on experience administering ERP Systems
- Experience in a manufacturing environment strongly preferred
- Hands-on Syteline administration experience: user/security setup, IDOs, workflows, multi-site configuration
- SQL query writing/report building skills for Syteline reporting
- Understanding of manufacturing processes: MRP, CPQ, BOM, job/production scheduling, inventory control
- Familiarity with EDI, barcode scanning systems, and shop floor data collection integrated with Syteline is a plus
- Strong troubleshooting and analytical skills
- Ability to work independently across sites and manage competing priorities
- Clear communicator able to translate technical issues for shop-floor and office end users
Equipment Used:
- Personal Computer
- Telephone system
Work Schedule:
- Ability to work flexible hours, with additional time as needed.
- Less than 1% unplanned absenteeism is expected.
- No more than 40 unexcused hours per calendar year
- Occasional evening/weekend work for system maintenance, Syteline upgrades, or emergency support
Pay: $80,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- ERP systems: 2 years (Required)
Work Location: In person
Salary : $80,000 - $115,000