What are the responsibilities and job description for the Patient Registrar - Fayette, AL position at DCH Health System?
The Registrar is responsible for the efficient, orderly and expeditious pre-admission of patients.
- Enters patient financial and personal demographics in the computer in an accurate and timely manner
- Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented. Documents reasons if this information is not attainable.
- Verifies and documents insurance benefits and coverage. Obtains any required pre-certifications, referrals or authorizations for all patients based on benefits/requirements/contractual agreements. Communicates this information and financial responsibility to the patient/guarantor.
- Follows Front End Collections Policies.
- Ensures accuracy of daily cash drawer, deposits and balances.
- Ability to communicate orally and in writing effectively with patients, physcians, hospital based personnel and all other customers.
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook.
- Must adhere to the DCH Behavioral standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
- High school graduate or equivalent.
- Good clerical skills including ability to type 20 wpm and computer experience preferred.
- Ability to work well with others in a courteous manner is stressful situtations.
- Excellent telephone and customer service skills required.
- Healthcare experience and understanding of basic terminology preferred.
- Must be able to read, write legibly, speak and comprehend English.