What are the responsibilities and job description for the Medical Assistant-DCH Health & Wellness Clinic position at DCH Health System?
Overview
Provide medical support assistance for clinic patients following established standards and practices. Greets and assists patients as needed. Assist in obtaining, organizing, and maintaining patient files. Assists nursing and office staff with answering/returning patient phone calls. Assist with administrative tasks as needed including entering office charges into electronic health record. Assist physician and other clinical staff with patient exams and procedures and provide healthcare support.
Responsibilities
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
- Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees
- Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Minimum of 2 years’ experience as a medical assistant in an outpatient medical practice (preferred) or related medical facility required.
- Knowledge of general medical office procedures.
- Medical Assistant Certificate - preferred.
- Ability to operate basic office equipment.
- Attention to detail and able to work with frequent interruptions.
- Excellent verbal communication skills to interact with patients and other visitors.
- Ability to establish effective working relationships with medical staff and co-workers.
- Ability to maintain patient confidentiality.
- Must be able to read, write legibly, speak, and comprehend English.