What are the responsibilities and job description for the CHILD SUPPORT ENFORCEMENT SPECIALIST position at DCFS-Department of Children and Family Services?
About this Job
At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.
Join Our Team at DCFS: Child Support Enforcement Specialist - Lafayette Region
The incumbent of this position will be responsible for the administrative of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS), Division of Family Support. The incumbent will ensure that parents fulfill their obligation to provide financial and medical support for their child/children.
Minimum Qualifications
Five years of experience in child support enforcement; OR
Six years of full-time work experience in any field plus two years of experience in child support enforcement; OR
A bachelor’s degree plus two years of experience in child support enforcement; OR
A master’s degree plus one year of experience in child support enforcement.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
Job Duties and Other Information
- Completes and processes new applications/cases while maintaining a caseload of the highest complexity.
- Interprets and applies CSE policy and federal and state laws and regulations in all cases.
- Trains, develops and evaluates SSAs and support staff by identifying specific problem areas.
- Serves as backup to the supervisor and performs functional supervisory duties.
- Interprets program policies for SSAs to ensure compliance with laws, regulations, program directives, and agency policies and procedures.
- Provides caseload coverage when caseloads have not yet been assigned to an SSA or in the case of extended absence of SSA.
- Performs other duties assigned by higher ranking authorities.
Position-Specific Details:
How To Apply:
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
Brittney.Gunter.DCFS@la.gov
DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $23