What are the responsibilities and job description for the Parent Support Specialist position at DCCCA?
Essential Functions
- Provides for the safety, stability and well-being of children and families served
- Provides 24 hour, 7 days a week crisis on-call support to assigned families
- Meets with assigned families to provide additional support to maintain the stability of children in the home
- Provides 60 hours of service delivery per month or as determined by program needs
- Assists parents in accessing resources throughout the community to meet child needs
- Requires regular communication with program staff
- Understands and follows program regulations when applicable
- Monitors and responds timely and appropriately to emails and phone calls
- Documents confidential information and accurately uploads into the electronic health record system
- Submits incident reports when appropriate
- Maintains good working relationships and facilitates communication with families and staff
- Provides parent training and support groups identified to assist in the stabilization of children
- Requires the ability to maintain strict confidentiality
- Delivers culturally competent, strengths-based services to children and families
Education, Experience, and Licensure
- Requires a high school diploma or general education diploma (GED)
- Requires at least two years of child welfare and/or family services experience
- Requires previous experience parenting a child with Serious Emotional Disturbance (SED), Substance Use Disorder (SUD), or co-occurring mental health diagnosis
- Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.
EOE