Program Manager, Water Supply Resilience - (26-S&P-400000-921)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

The Program Manager, Water Supply Resilience supports the Pure Water DC initiative by managing key program activities, coordinating internal and external stakeholders, and overseeing assigned workstreams to ensure successful program execution. This role is responsible for program administration, project tracking, risk management, and cross-functional coordination to advance water resilience initiatives. The Program Manager provides structured program oversight, ensures alignment with strategic objectives, and supports the development and implementation of program governance, reporting, and performance monitoring processes.

• Performs program administration, including serving as the Contracting Officer Representative (COTR), managing program budgets, tracking expenditures, and supporting procurement activities. 

• Schedules and facilitates meetings, including preparing agendas, documenting and tracking action items, and ensuring timely follow-up with an understanding of program-level issues and interdependencies. 

• Organizes and leads regional stakeholder meetings, ensuring effective coordination, communication, and documentation of agreements and next steps. 

• Oversees assigned Pure Water DC workstreams, ensuring that deliverables are completed on schedule, within scope, and aligned with program priorities. 

• Serves as the primary point of contact for the Capital Delivery Team regarding the Discovery Center, overseeing contract administration, operational logistics, and coordination with internal partners. 

• Plans and coordinates tours, events, and outreach activities in partnership with the Office of Marketing and Communications. 

• Supports science communication activities, public education efforts, and partner engagement at the Discovery Center. 

• Manages program and project risks, including maintaining risk registers, escalating issues as appropriate, and ensuring mitigation strategies are implemented. 

• Develops and maintains program schedules, dashboards, trackers, and reporting tools to ensure visibility into program progress and performance. 

• Supports development of program governance frameworks, documentation standards, playbooks, and procedures to improve consistency and operational efficiency. 

• Conducts research, prepares presentations, and develops background materials for leadership and key stakeholders. 

• Coordinates with cross-functional teams—including Engineering, Operations, Finance, Procurement, and external partners—to ensure program alignment and resolve issues. 

• Assists in preparing Board updates, quarterly performance reports, and other program documentation. 

• Performs other related duties and special projects as assigned by the immediate supervisor.

Supervisory Responsibilities: N/A

Key Working Relationships: Interaction with employees at all levels of the Authority, and with officials and employees of other governmental and non-governmental agencies.

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Preferred Skills & Qualifications

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. 

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
• Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and well-being.
• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.
• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

     The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.” If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com.