What are the responsibilities and job description for the Director of Sales and Client Services position at DC Taste?
Mission
Taste Gourmet offers catering to clients throughout the Washington metropolitan area. We strive to provide exceptional catering experiences through knowledgeable and exemplary customer service, client experiences and chef-driven menus.
Vision
At Taste Gourmet, we want to redefine what catering can be—setting a new standard of experience in DC with extraordinary food, hospitality-driven service, and flawless execution at every turn. We bring the WOW!
Role Description
The Director of Sales & Planning is responsible for leading the Sales & Planning team while delivering an exceptional client experience from initial inquiry through event execution. This role fosters a collaborative, high-performing environment that empowers the team to achieve individual and collective sales goals while maintaining the highest standards of service.
As the leader of all sales activity, the Director oversees new business development, proposals, contracts, pricing strategy (with the COO and CEO), and the overall sales pipeline. The primary objective is to drive annual revenue growth by meeting or exceeding both individual and team sales targets.
Key responsibilities include strengthening existing venue and partner relationships while cultivating new strategic partnerships, mentoring and coaching Event Planners to increase inquiry conversion rates,
identifying opportunities to upsell clients on additional services, and continuously improving sales processes and performance.