The Inventory Control Lead supports accurate, efficient, and reliable management of warehouse inventory across multiple brands. This role focuses on daily cycle counts, discrepancy resolution, receiving verification, and flagging issues to management to help maintain a high standard of accuracy across all brands and storage locations.

• Perform bin accuracy checks and resolve discrepancies such as lost items, shorts, over-picks, and mismatches as they happen in real time.
• Execute daily cycle counts and conduct recounts when required.
• Review and resolve virtual staging bin discrepancies within the warehouse management system, including inventory that may be stranded in non-physical holding locations.
• Document root causes for inventory adjustments, errors, and exceptions.
• Process inventory adjustments using proper adjustment codes to ensure accurate bookkeeping.
• Support receiving by verifying inbound shipment counts and assisting with PO receiving from containers and air shipments. For factory direct shipments, confirm correct routing at the dock: cross-dock parcels route to the outbound conveyor; items designated for stock receipt are received into inventory. Flag and escalate misrouted shipments immediately.
• At receiving, verify country-of-origin labels on items that carry multiple country-of-origin variants. Confirm the correct item barcode is being scanned at the pack station. Flag label discrepancies to management same day.
• Watch for cross-brand UPC conflicts where a barcode scans to the wrong brand's item record. Flag and escalate to management immediately and do not allow misrouted receipts to advance to put-away.
• Assist pick and pack teams with inventory-related questions and bin issues.
• Flag planogram discrepancies to management as SKUs shift, new issues arise, or volume changes occur.
• Communicate findings and notable issues to management.

• Perform scheduled cycle count batches according to the audit calendar.
• Investigate customer mis-ship complaints by reviewing affected SKUs and documenting root causes. Report findings to management.
• Identify discrepancies and note repeat offenders such as specific SKUs, bins, or processes. Report patterns to management.
• Flag replenishment bin min/max settings that appear obviously out of range to management for review.
• Meet with management to review weekly shrink findings and open issues.

• Conduct assigned audits across warehouse aisles, zones, or departments. Audits must distinguish between active pick bins and reserve storage positions, as these operate under different replenishment rules.
• Assist with planogram updates for all brands as directed by management, including bin-level pick storage areas and floor-level and elevated rack overflow positions.
• Compile shrink data and document patterns for management review.
• Reconcile variances found on cycle count reports.
• Follow SOPs and flag needed changes to management as new issues or process changes arise.
• Ensure bin labels, signage, and 5S condition remain in good shape. Visually mark bins that are unassigned in the WMS as available so operators can identify open slots without checking the system.
• Gather data for the monthly metrics report: shrink percentage, adjustment totals, accuracy rates, and root-cause summaries.
• SKU location support: assist management with assigning new SKUs to bin locations and releasing depleted bins in the WMS. Escalate items with missing dimension data or UPC issues to management for merch team follow-up.
• FIFO compliance audit: pull a sample of multi-bin SKUs and verify that production lot or date codes on inbound cartons confirm oldest stock is being consumed first. Document and flag any violations to management.

• Support full physical inventory counts.
• Compile year-over-year shrink data and provide findings to management for review and reporting.
• Flag recurring inventory process issues to management.
• Assist management in updating warehouse zone maps, slotting logic, and storage layout as required.

• Reach Truck certification or willingness to obtain one.
• Ability to lift up to 50 lbs independently.
• Strong attention to detail and problem-solving abilities.
• Ability to work with limited supervision.
• Warehouse management system experience required. Must be comfortable performing bin lookups, inventory reclassifications, item ledger review, and order verification within the WMS. Experience with Microsoft Dynamics 365 Business Central is a plus; candidates with experience in a comparable WMS and a willingness to learn will be considered.
• Ability to work with inventory across multiple brands with distinct bin structures and replenishment workflows.
• Good communication skills, including the ability to document findings clearly and escalate issues to management.
• Previous inventory or warehouse experience preferred.
• Willingness to work overtime and six-day workweeks during peak season (Black Friday through Christmas).
• Reports directly to the Senior Warehouse Manager.