What are the responsibilities and job description for the Appointment Coordinator position at DC Insights LLC?
The Appointment Coordinator keeps the calendar full, accurate, and easy for
clients to navigate.
What you will handle
- Schedule consultations with new and existing clients
- Confirm upcoming appointments
- Reschedule clients when plans change
- Follow up after missed appointments
- Update contact information and scheduling notes
- Answer routine questions about appointment timing and next steps
- Coordinate with the team when availability changes
Our team works with individuals and families who are seeking information about health-benefit options. You will learn the client process so you understand why each appointment matters and where the client should go next.
This role is a strong fit for someone who is organized, comfortable communicating by phone and message, and dependable about follow-up. Scheduling, reception, customer service, hospitality, front-desk, or office experience can help, but it is not required to come from one specific industry. We will teach you the systems, scheduling workflow, and client process used by the team.
Need to be coachable, hard-working, and hungry for growth/opportunity.
Pay: $65,000.00 - $85,000.00 per year
Work Location: In person
Salary : $65,000 - $85,000