Management Analyst IV - Information Technology

Purpose of Classification: 

The purpose of this classification is to coordinate special projects and conduct research and analysis of various County functions, services, and operations. This classification provides professional level administrative and management support to the County Manager or other officials at the highest level of local government, serving as a direct liaison for the County and providing operational and strategic analysis in support of County programs and services.   

Essential Functions:  

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. 

Conducts operational research, productivity analyses and management studies to assist in the management of departmental operations, programs, and services; compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; develops recommendations for changes in departmental policies and procedures; and provides technical assistance and information to management to aid decision making. 

Performs financial reviews and analyses for the department; compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development. 

Coordinates special projects for the department, including the planning, design, implementation, and evaluation of moderate construction/maintenance projects, management studies, introduction of new programs, and various professional services; assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates solutions and resolves problems; facilitates implementation of the project; and provides administrative support to the project as needed. 

 Plans, implements, and administers new programs and/or major initiatives on behalf of County operations; develops and manages program budget; develops project goals, objectives, and operating parameters; oversees contract service providers; evaluates program effectiveness and delivery of service; communicates with and serves as a liaison to key stakeholders and community partners; and provides feedback and reports to County officials as required. 

Oversees professional contractors and/or consultants providing services for projects; participates in the evaluation and selection of contractors/consultants; interfaces with and monitors the contractor's/consultants to ensure timely and quality completion of project; facilitates cooperation with the project throughout the organization; and provides information and support as needed. 

Assists department managers with strategic and long-range planning for departmental operations; participates in planning efforts at the local and regional level; keeps Director apprised of developments at the state and federal level that impact the department; monitors pending legislation for impact on operations; and oversee compliance with new legislation. 

Administers grants for various state and federally funded programs; compiles and submits grant applications; researches funding sources and program opportunities; assists departments with grant activities; and monitors and ensures compliance with all requirements for awarded grants. 

Responds to complaints and questions related to County or department operations, activities, or other issues; provides information, researches problems, and initiates problem resolution; and works with supervisors and managers to ensure effective coordination and cooperation across units. 

Represents the director and department at various meetings, functions, and events; serves as a liaison to various civic or governmental organizations and committees, task forces, boards, and commissions; confers regularly with officials from the state, authorities, and commissions; provides information about departmental operations; participates in discussions and decisions; and keeps the director apprised of activities. 

Minimum Qualifications: 

Master’s degree in Public/Business Administration, a field related to assigned operation, or equivalent technical experience and certification; five years of progressively responsible experience in area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. 

Specific License or Certification Required:  None.