What are the responsibilities and job description for the Overnight Crew Member position at DC Burger, Inc.?
OVERNIGHT CREW MEMBER
SUMMARY
A Crew Member is an important ingredient to the success of our business and is supported by industry-leading technologies and the tools to succeed in our dynamic organization. We’re looking to enhance our team with the industry’s best professionals - individuals who share our commitment to developing high-performing teams, delivering exceptional guest service and serving the highest quality food. DC Burger, Inc. is deeply committed to excellence and rewards our employees for their strong performance.
Overnight Crew Members are responsible for providing exceptional guest service and support during the night shift, working closely with other crew members to maintain operational standards and procedures.
OVERNIGHT CREW MEMBER RESPONSIBILITIES INCLUDE:
- Greets guests with a smile, receives orders, and processes payments.
- Operates a cash register or point of sale devices, as needed.
- Uses value-added suggestive-selling techniques to generate additional sales.
- Responds to guests’ needs in a professional and polite manner.
- Verifies the accuracy of guests’ orders.
- Prepares and packages food and drink products.
- Cleans kitchen area, counters, food preparation areas, and utensils.
- Cleans dining room, restrooms, and exterior grounds.
- Maintains health and safety standards in work areas.
- Unloads and stocks inventory items as needed.
- Performs duties at multiple workstations.
- Works to resolve issues that may arise in the restaurant.
- Learns team effectiveness skills; works with others to achieve team goals.
- Demonstrates our Values and Beliefs to support cultural initiatives of the Company.
REQUIREMENTS:
- Excellent verbal communication skills
- Provide exceptional customer service
- Previous fast-food experience is a plus
- Ability to work diligently in a fast-paced environment
- Must have reliable transportation
- Ability to work an overnight shift
- 18 years old minimum age requirement
DC Burger, Inc. offers career advancement opportunities and promoting from within. Competitive wages, E-learning tools for training and development, flexible schedules, employee meal discounts, tuition reimbursement and scholarship opportunities.