Business Intelligence Data Analyst

Title: Business Intelligence Data Analyst (USC only)

Location: East Hartford, Connecticut

Primary Responsibilities:

· Perform Requirements Building with both technical and non-technical customers

Draft software requirements specification (SRS) documents

· Extract, cleanse, and organize large datasets from multiple sources (ERP, MES, Quality Management Systems).

· Ensure data integrity, accuracy, and compliance with aerospace quality standards (e.g., AS9100, ISO 9001).

· Develop predictive models to identify potential quality issues and reduce non-conformances.

· Utilize statistical techniques to identify correlations between process variables and quality outcomes.

· Act as a liaison between quality, operations, and IT teams to ensure alignment on data and analytics goals. Develop dashboards and reports using business intelligence tools (e.g., Power BI, Tableau) to provide insights to leadership and cross-functional teams.

Monitor key performance indicators (KPIs) to track quality performance and highlight deviations.

· Collaborate with cross-functional teams (engineering, manufacturing, and supply chain) to identify opportunities for quality improvements.

· Support root cause analysis (RCA) efforts and corrective/preventive action implementation using data-driven methodologies.

· Work with other internal and customer engineering departments and disciplines to ensure the repair is acceptable and all possible impacts are considered. Collaborate to obtain dispositions and approvals from other departments, as required.

· Create and deliver presentations at various required gate reviews, summarizing the analysis plan, the results, and final engineering recommendations.

· Update status reports, present project status to customers, and work with LTTS project management to ensure productive and consistent customer communication.

Understand and adhere to all export control regulations.

· Travel locally onsite to the customer facility several days per week as needed and comply with all customer site requirements.

Basic Qualifications

· Bachelor’s degree in data Analytics, Business Intelligence, Statistics, Engineering, or related field3 year(s) of relevant experience Proficiency in BI tools (Power BI, Tableau) and data analytics tools (Excel, SQL, Python, or R

· Strong understanding of databases, data visualization, and statistical analysis techniques

· Ability to work collaboratively in a fast-paced environment

· Outstanding communication and technical writing skills

· Outstanding customer interfacing skills

· Must be a U.S. Citizen

Preferred Qualifications

· Experience with ERP systems (e.g., SAP, Oracle) and Quality Management Systems (QMS)

· Familiarity with aerospace industry standards and requirements (AS9100, FAA regulations)

· Experience in predictive analytics or machine learning applications in manufacturing

· An understanding of engineering outsourcing business practices

· Exposure to project or program management

· Experience writing or creating standard work, establishing processes, and documenting lessons learned

· An alignment with company values, including Being Purposeful, Ethics & Integrity, Caring, A Culture of Learning, and Results with Accountability