Front Desk & Operations Assistant

Description

Summary/objective:

This position will gain exposure to operations of the office and general knowledge of internal workings of a thriving digital agency. A professional demeanor at all times is needed and all guests should be greeted with a friendly and upbeat attitude.

Schedule: Mondays – Thursdays 9:00am – 6:00pm

Salary: $25.60 hourly

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

· Ensure guests are welcomed, directed accordingly and the appropriate persons are contacted.

· Answering, screening, and forwarding incoming phone calls

· Providing basic information when needed

· Receiving, sorting, and handling mail and packages as required

· Maintaining the upkeep of office common areas

· Maintain phone system and act as primary liaison between DBA and vendors.

· Liaising with building staff and escalating to Head of NY office when necessary.

· Track and maintain inventory reports.

· Act as primary liaison between DBA EAST and IT for support issues.

· Coordination of any office events.

· Conference room prep; including tech for company-wide meetings and/or snack setup for client meetings.

· Scheduling maintenance and communicating with Head of NY office.

· Order office supplies and snacks as needed.

· Act as initial contact for operational issues and inquiries: video conferencing, laptop issues, office space requests.

· Additional responsibilities as required.

Requirements

Competencies:

· Accountability and a sense of responsibility for assigned tasks.

· Client-focused approach to deliver the best possible service.

· Embraces inclusiveness and values diversity.

· Highly organized with keen attention to detail.

· Effective problem-solving skills.

· Results-oriented, driven by achieving positive outcomes.

· Demonstrates a strong sense of teamwork and collaboration.

· Skilled at prioritizing and managing multiple projects within a deadline driven environment.

Supervisory responsibilities: none

Travel required: none.

Required Experience:

· 1-2 years of relevant front desk or administrative experience in fields such as Talent Agency and/or Management, PR, or Marketing.

· Exceptional written, verbal, and visual communication skills for effective presentations.

· Outstanding interpersonal skills, with the ability to engage with diverse personalities and adapt to various behaviors.

· Capable of working efficiently in a fast-paced environment.

· Proactive, detail-oriented, and well-organized work style.

Preferred Experience:

· Previous experience in a talent/influencer agency or entertainment company.

· Working knowledge of Microsoft Office, Box, Google Suite, Zoom, Mac, Outlook, Slack, and other relevant tools and technology.

What We Offer:

· Comprehensive benefits package with employer contributions.

· Unlimited vacation time.

· Hybrid work schedule.

· Paid parental leave.

· Volunteer opportunities.

· Casual Dress code and an open office environment.

· A fulfilling career at a top-tier company with a strong mission and a passionate team.

DBA is committed to diversity and is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Other Duties:

Please note that this job description is not exhaustive and may change at any time, with or without notice, to accommodate the evolving needs of the position and the company.

Work Environment/Physical Demands:

This role is typically based in an office environment, requiring the use of a computer, telephone, and other office equipment as necessary to fulfill job duties. The noise level is typical of an office setting, and interruptions may occur throughout the workday.

About the DBA Culture:

DBA is committed to enhancing its culture of inclusion and attracting, developing, and retaining diverse talent. We offer an ethos where all voices are heard, and where awareness and respect are mandated. We lead with our hearts and strive for our work family to reflect our passion for championing new voices and guiding legacy brands to celebrate diversity and inclusion. Our team is goal-oriented and fosters a mindset of collaboration over competition. We are creative, we push industry boundaries, and we are collectively aiming to up our game. These core values are at the center of our company and its approach to internal community building.

We are invested in your success and will work diligently to provide you with valuable career and personal growth opportunities in a safe and people-first environment.

DBA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the DBA Business:

DBA is the industry leader in the influencer management and marketing landscape, representing a world class portfolio of diverse social media-oriented personalities, creators, and publishers. Founded in 2010, DBA was the first digital influencer agency to recognize the rise of new media voices and manage them as individual talent.

Now, with over 300 of the most prominent social media influencers whom, in aggregate, have a reach of 200 million-plus, DBA masters the multi-platform constellation of the ever-shifting media space, blending decades of brand strategy and communications expertise. Focusing on top-level content and storytelling as well as native advertising and brand development, DBA continues to move digital culture forward.

Digital Brand Architects has been featured in the New York Times, Variety, Hollywood Reporter, Fast Company, WWD, Forbes, Ad Age, and more. DBA offices are located in New York City and Los Angeles.

Salary : $50,000 - $55,000