Load Planner

Introduction

At USA Truck, you’re more than part of a company – you’re part of a team that keeps America moving. Every mile we run, and every load we deliver is powered by dedicated professionals who take pride in what they do. We build careers, not just fill positions, giving you the opportunity to contribute, grow, and make a real impact. Your experience and perspective matter, and together we deliver reliable, high-quality service safely and with purpose. USA Truck. Here to move. Here to grow. Here to lead.

Responsibilities

What will you enjoy doing (duties/tasks):

• Ensure all customer freight commitments are met.
• Ensure customer service is met through repowering, relaying, or rescheduling freight.
• Responsible for the outbound strategy of tractors inbound to his/her geographic area.
• Responsible for optimizing the engineered loop drivers, local drivers and weekly home time drivers assigned.
• Meet company’s on-time service and tractor utilization goals.
• Manage the acceptance of all non-committed freight in assigned territory.
• Meet empty percentage goal for assigned market of responsibility.
• Minimize layover trucks.
• Maximizing revenue turns per week per tractor.
• Meet company’s driver home time goals.
• Limit idle trailers by assigned market of responsibility.
• Ensure trailer pool compliance with customer base in assigned territory.
  
  

Qualifications

What you need to succeed (Qualifications, experience, skills, attributes):

• High School Diploma or equivalent
• Minimum of 1 year in fleet operations or relevant experience
• Working knowledge of DOT regulations
• Strong oral and written communication skills
• Ability to negotiate under difficult circumstances both internally and externally
• Ability to manage multiple and diverse customer relationships
• Ability to deliver exceptional service through positive engagement and patience
• Ability to work in a team environment to continuously improve results
• Ability to promote a culture of trust and safety This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:
• Remain in a stationary position for extended periods of time.
• Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
• Occasionally, ascend/descend stairs and move up to 20 pounds of office objects.
• Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
• Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
• Travel domestically as necessary.
• This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
  
  

Our benefits package includes paid time off and paid sick time in the first year, health Americas Talent Acquisition Master Job Posting Template March 2025 insurance, a 401(k) plan, disability insurance, and more as described in our benefits guide. Actual compensation will be based on factors such as experience, skills, qualifications, performance, geography, and internal equity. Benefits may be subject to waiting periods and other terms and conditions.

DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.