Accessorial Coordinator

Introduction

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. ...

Responsibilities

PURPOSE

This position is responsible for maximizing equipment utilization through detention, billing, collecting, and management of trailer assets.

Principal Accountabilities

• Research potential detention (delays at the shipper or consignee) events and bill according to individual customer requirements.
• Research opportunities to generate accessorial revenue and invoice according to customer policies.
• Provide coverage for USA Truck Lumper (payment for unloading freight) Hotline, answer incoming Lumper Emails, and respond to incoming Lumper Macros in a timely manner.
• Issue the authorization for commercial checks (Com Checks) promptly and accurately to driver team members in need of a lumper payment.
  
  

Qualifications

Qualifications and Education Requirements

• High School diploma or equivalent
  
  

Preferred Skills

• Proficient in Microsoft Office.
• Self-motivated ability to perform well in fast paced and dynamic work environment.
• Exceptional attention to detail.
• Ability to deliver exceptional service through positive engagement and patience.
• Ability to work in a team environment to continuously improve results.
• Ability to promote a culture of trust and safety.
  
  

Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

• Remain in a stationary position for extended periods of time.
• Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
• Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
• Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
• Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
• Travel domestically as necessary.