What are the responsibilities and job description for the AT&T Customer Support Associate position at DB Managing Group?
DB Managing is seeking a motivated and driven AT&T Customer Support Associate to join our growing team in Fort Myers, Florida. This AT&T Customer Support Associate is a leadership-focused opportunity within a fast-paced, customer-driven sales environment supporting the AT&T campaign.
We provide full training, hands-on mentorship, and clear opportunities for advancement. This AT&T Customer Support Associate role is ideal for individuals who enjoy working directly with customers, leading by example, and supporting team performance in the field. As an AT&T Customer Support Associate, you will help drive customer engagement, support team members during field activities, and contribute to achieving weekly performance goals while representing the AT&T brand professionally.
Key Responsibilities of an AT&T Customer Support Associate:
- Engage with customers in residential areas, business communities, events, and outreach settings
- Present AT&T services in a clear, friendly, and customer-focused manner
- Build trust through consistent communication, active listening, and follow-through
- Guide interested customers through the enrollment and activation process
- Support team members in the field and help improve overall performance
- Collaborate with leadership to achieve weekly sales and engagement goals
- Maintain a professional appearance and positive attitude while representing AT&T
Qualifications we value in an AT&T Customer Support Associate:
- Willingness to learn AT&T products, pricing, and enrollment procedures (training provided)
- Strong communication and interpersonal skills
- Detail-oriented with the ability to follow structured processes
- Comfortable working in a fast-paced, goal-oriented environment
- Customer-first mindset with a passion for helping people find the right solutions
- Team-oriented with leadership potential and willingness to support others
- Entry-level candidates encouraged to apply (no degree or prior experience required)
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
Salary : $50,000 - $60,000