What are the responsibilities and job description for the Appointment Setter position at Dayton Painting Group?
Overview
We are seeking a dynamic and energetic Appointment Setter to join our team! In this vital role, you will be the first point of contact for potential clients, engaging with them through outbound calls and personalized communication to schedule appointments that drive our business forward. Your enthusiasm, excellent communication skills, and organizational prowess will help create a seamless experience for clients and support our sales efforts. This paid position offers an exciting opportunity to develop your customer service and sales skills in a fast-paced, supportive environment.
Responsibilities
- Canvassing neighborhoods to find potential clients.
- Make outbound calls to prospective clients using a professional and friendly phone etiquette to generate interest and set appointments.
- Engage in active listening to understand client needs and tailor conversations accordingly.
- Maintain accurate records of all interactions using Microsoft Office tools and CRM systems, ensuring data entry is precise and up-to-date.
- Follow up with potential clients via phone or email to confirm appointments and provide additional information as needed.
- Coordinate with sales teams and other departments to ensure smooth scheduling and client communication.
- Handle customer inquiries with professionalism, providing clear information about services and appointment details.
- Demonstrate strong organizational skills by managing a high volume of calls efficiently while maintaining attention to detail.
Experience
- Previous experience in sales, customer support, or call center roles is highly preferred.
- Proven ability to communicate effectively over the phone in English; bilingual skills are a plus!
- Familiarity with Microsoft Office applications such as Word, Excel, and Outlook for data entry and correspondence.
- Experience in client services or customer service roles that require problem-solving and client communication skills.
- Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining accuracy.
- Technical proficiency with computer systems, including familiarity with CRM software or similar platforms.
- Demonstrated ability to handle outbound calling campaigns confidently while practicing excellent phone etiquette.
Join us today and become an essential part of a vibrant team dedicated to delivering exceptional client experiences!
***Were a small family business looking to expand in the market. This job pays per appointment set and comission on appointments sold.***
Pay: $1.00 - $25.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Work Location: Hybrid remote in Dayton, OH 45449
Salary : $1 - $25