What are the responsibilities and job description for the Warranty Claims Analyst (In Person) position at Dayton Freight?
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Responsibilities
As the Warranty Claims Analyst, you will analyze and process warranty claims.
- Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts
- Utilizes independent judgment while assessing repair documentation provided by maintenancepersonnel for potential warranty claims
- Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines
- Maintain accurate records of submitted, returned, rejected, and/or paid claims
- Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs
- Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program
- Continuously look for opportunities to improve processes
Qualifications
- Possess a High School Diploma or equivalent.
- At least 1 year experience working in automotive or transportation industry.
- At least 1 year working as a Warranty Claims Representative or Analyst.
- Proficient in Microsoft Office suite (including Excel, Word and Outlook).
- Possess good written and oral communication skills.
- Ability to work independently.
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days