What are the responsibilities and job description for the Service Center Manager position at Dayton Freight?
Overview
Lead the Way with Dayton Freight as a Service Center Manager!
About the Service Center Manager Position
Looking for a leadership role where you can truly make an impact? As a Service Center Manager, you’ll be at the heart of the operation. You’ll be driving performance, leading teams, and keeping everything running smoothly and efficiently. This is your chance to step into a role where strategy meets action and leadership fuels growth.
Why This Role Stands Out
This isn’t just a management job; it’s your opportunity to lead from the front, build a winning team, and shape the success of an entire operation. If you’re driven, strategic, and ready to take ownership, this role puts you in the driver’s seat.
What You'll Do
- Lead daily operations and keep your Service Center running at peak performance
- Analyze performance metrics to spot opportunities and solve challenges
- Build strong relationships with both customers and internal teams
- Review revenue trends and identify growth opportunities
- Partner on sales strategies and help expand your territory
- Stay ahead of competitor activity and industry trends
- Recruit, hire, train, and develop a high-performing team
- Create and execute sales and marketing action plans
- Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC)
- Investigate incidents and implement corrective actions
- Oversee freight claims and facility maintenance
- Lead team meetings and keep everyone aligned and motivatedTake on special projects and drive continuous improvement
What We're Looking For
- Strong knowledge of the LTL / transportation industry
- Experience managing drivers, dock workers, and sales teams
- Proven ability to develop and manage budgets
- Leadership skills that inspire teams and drive results
- Solid communication and problem-solving abilities
- Legally eligible to work in the U.S.
- Fluent in English
Benefits
- Stable, growing organization with real development and growth
- Competitive weekly pay
- Company car for Service Center Manager
- Professional, positive, people-first culture in a family environment
- Full benefits: Medical, Dental, Vision, AD&D, 401(k) and more!
- Paid holidays, vacation, and personal days
- Real development and growth opportunities in a stable, expanding company
- Modern facilities and clean, late-model equipment