What are the responsibilities and job description for the Operations Manager / Service Center Manager position at Dayton Freight?
Overview
Operations Manager/Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.
Responsibilities
- Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
- Maintains excellent communication with external and internal customers
- Analyzes revenue statistics
- Identifies sales opportunities and develops customer solutions
- Keeps fully informed of competitor developments
- Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
- Develops sales/marketing action plans to maximize territory revenue
- Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
- Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Evaluates all freight claims
- Ensures that Service Center premises are protected and maintained
- Facilitates informational meetings with Service Center team members
- Effectively handles special assignments as directed
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Managed Drivers and Dock Workers
- Managed a Sales staff
- Has been responsible for developing and following a budget
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Starting Pay: $75,000 - $90,000 per year. This amount reflects total compensation (base bonus).
Pay does vary depending on relevant industry experience.
Salary : $75,000 - $90,000
