Customer Service Representative (Part-Time)

Overview

Shift Available:

Morning | Monday - Friday

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities
• 401(k) plan, Company Match
  
  

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies
  
  

May Be Asked To Assist With

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling
  
  

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills
• Legally eligible to work in the United States
• Must be at least 18 years of age
• Fluent in English
  
  

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities
• 401(k) plan, Company Match
  
  

Starting Pay: $18.00/hour.

Pay does vary depending on relevant industry experience.